Relief Driver (class B)

Dairy Farmers of America, Inc.; Austin, Northern (TX, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Dairy Farmers of America, Inc. in Austin, TX seeks a relief driver to support delivery operations. The role involves operating straight or pup trucks, following routes, and ensuring on-time deliveries with careful loading, unloading, and documentation.

You will communicate with customers and team members, maintain vehicles, and comply with DFA and DOT regulations. This position requires a Class B CDL with Air Brake and up-to-date driving records.

Qualifications

• Knowledge of DOT procedures and safety rules.
• Proficient computer usage.
• Strong communication skills, both verbal and written.
• Math ability for load size and measurements.
• Ability to collaborate and work in a team.
• Punctual and well organized.

Responsibilities

• Operate a commercial motor vehicle in compliance with DOT/ DFA rules.
• Deliver pre-ordered or unscheduled products to customers on schedule.
• Follow designated routes and report delays due to conditions.
• Load/unload per route requirements and assist with stocking.
• Complete daily paperwork, driver logs, tickets, and inspections.
• Maintain vehicle and equipment, ensure safety and cleanliness.
• Secure loads properly and document condition of freight.
• Attend training sessions and use company systems.
• Represent DFA professionally with customers.

Skills

DOT procedures

Computer skills

Communication

Math skills

Teamwork

Time management

English proficiency

Organization

Reading/writing

Education

High School Diploma or equivalent

Experience driving straight/pup trucks

Class B CDL with Air Brake

Job description

GENERAL PURPOSE

Provide relief/backup support for company when drivers are on vacation or other time off. May provide on-call relief, cover partial trips or fill in due to staffing needs. Demonstrate knowledge of multiple delivery routes and possess necessary qualifications and experience to drive class B vehicles per the relief driving assignment. Keep up-to-date knowledge of routes, which may include going on route ride(s) to keep active knowledge. Operate a straight truck or pup truck to deliver products in a safe and timely manner to customers according to the delivery route schedule as determined by the supervisor. Demonstrate high standards of customer service. Communicate frequently with peers, supervisors, and others.

JOB DUTIES AND RESPONSIBILITIES

• Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies adhering to all safety practices
• Deliver pre-ordered or unscheduled (special orders) products to customers (schools, grocery stores, nursing homes, etc.) according to route schedule and customer delivery expectations (e.g., put deliveries inside coolers and walk-ins) in a safe and timely manner
• Follow designated routes and schedules unless otherwise directed by supervisory personnel. Report delivery delays to management due to road conditions, accidents or breakdowns
• Based on route design, load and unload product as required at designated stops (manually with hook, 2-wheel cart and/or pallet jack); may include stocking, rotating, and/or ordering of product (varies from route to route)
• Collect empty cases
• Provide merchandising support based on customer requirements and promote the addition and sales of new products if appropriate
• Communicate effectively and maintain good relations with customers, resolve customer complaints, and report any problems to the driver supervisor or manager
• Ensure and/or perform proper maintenance on assigned vehicles and equipment used (tires, fuel, oil check, etc.) and maintain a clean vehicle
• Ensure load is properly secured prior to travel and at each stop and make adjustments when needed
• Complete all daily paperwork fully and correctly each day. Complete DOT and customer paperwork including delivery tickets, pre and post trip inspections, driver logs, trip records, and vehicle service reports
• Submit all customer paperwork and deposits daily, including invoices, load orders, and handheld reports
• Ensure sufficient route inventory levels to meet customer demands while adhering to account inventory control and company distribution procedures; document condition of freight before departure
• Attend all driver workshops and training sessions
• Use company supported applications or systems properly
• Represent DFA positively and professionally at all times during interactions with customers or other individuals

The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent
• Up to 2 years of experience driving a straight truck or pup truck, within the last 5 years preferred
• Must meet minimum age requirements
• Must meet DFA requirements for Motor Vehicle Records
• Must meet all DOT requirements
• Certification and/or License – valid Class B/Class B with Air Brake CDL

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of DOT procedures, rules, and requirements
• Skill in proficient computer usage
• Ability to communicate effectively, both verbally and in writing
• Skills with math for calculating load size and recording accurate volume/weight measurements
• Able to contribute to the positive performance behaviors through personal example
• Able to be proactive in seeking solutions, taking appropriate steps to solve problems
• Able to work in collaboration effectively and foster good teamwork
• Able to follow directions and meet deadlinesCustomer service skills
• Able to interpret and apply company policies
• Able to adapt and manage to change effectively
• Able to perform task and duties with minimal supervision
• Able to take initiative in performing job
• Good organization and record keeping skills
• Able to be punctual
• Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans