Relief Day/Night Porter - National Park Inn - Summer Seasonal

Guest Services, Inc.; Washington; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is looking for dedicated individuals to join their team. This role involves greeting guests, maintaining cleanliness, and providing overnight security in a vibrant environment. With a focus on customer service and attention to detail, you will be responsible for ensuring a pleasant experience for all visitors. Enjoy the breathtaking surroundings of Mount Rainier while working in a dynamic team that values your contributions. If you are ready to embrace the challenge of working in a fast-paced setting, this opportunity is perfect for you!

Benefits

Employee Discounts

Recreation Program

Employee Assistance Program

Housing & Meal Plan Available

Sick Pay

Qualifications

• High School Diploma or G.E.D. preferred with strong sanitation habits.
• Customer service skills and ability to work independently are essential.

Responsibilities

• Greet guests and maintain cleanliness of public areas.
• Provide overnight security and resolve guest concerns.

Skills

Customer Service

Sanitation Habits

Problem Recognition

Attention to Detail

Education

High School Diploma or G.E.D.

Tools

Commercial Dishwashing Equipment

Cleaning Supplies

Job description

Compensation Amount:
17.25 USD Hourly

Job Description:

Wage: $17.25 - $17.25

Benefits: Sick Pay (Sick Leave is provided in accordance with Washington State law, allowing employees to accrue one hour of sick leave for every 40 hours worked, to be used for personal illness, family care, and other qualifying reasons.); Employee Discounts, Recreation Program, Employee Assistance Program; Housing & Meal Plan Available

ESSENTIAL FUNCTIONS

1. Greet hotel guests and park visitors in a friendly manner, provide information and services including carrying baggage to and from rooms.
2. Maintain cleanliness of public areas of hotel including dusting, emptying garbage, picking up litter, cleaning public restrooms, sweeping, mopping, and snow removal.
3. Work overnight shift, approximately 10:00pm to 6:00am as Relief for Night Porter.
4. Provide overnight security in the hotel for guests and employees.
5. Resolve guest concerns and complaints within scope of authority; refer to management as appropriate.
6. Overnight clean kitchen area thoroughly, including sweeping, mopping, and scrubbing; empty grease from fryers. Deep clean floors, floor mats, garbage cans, ranges, and insides of hoods and ranges.
7. Record temperatures of all refrigeration equipment and report problems as needed to kitchen management.
8. Lock all food storage doors; ensure proper storage of all food and food-related items.
9. Check guests into hotel when front desk is not staffed during overnight hours.
10. Replenish fireplace wood supply from storage; lay and maintain fire.
11. Vacuum and/or sweep all floor surfaces on hotel ground floor; periodically deep clean.
12. Clean and sanitize all ground floor rest rooms; replenish rest room supplies.
13. Communicate effectively with front desk and housekeeping staff and assist when necessary, including answering phones or stripping beds in rooms.
14. Receive and stock kitchen, hotel and gift shop orders; assist delivery drivers in loading/unloading.
15. Clean windows as needed/requested.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

1. Partial High School; High School Diploma/G.E.D. equivalent preferred.
2. Strong sanitation habits and attention to detail.
3. Ability to recognize when a problem has occurred and report it to management.
4. Strong customer service abilities; actively looks for ways to assist customers and coworkers.
5. Able to work alone and with little or no direct supervision, using a checklist.
6. Able to work overnight shift.

PHYSICAL AND MENTAL REQUIREMENTS

1. Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
2. Lift, carry, and push up to 15 lbs. regularly, 20-30 lbs. frequently, and up to 50 lbs. occasionally.
3. Able to stand for extended periods in a wet environment.
4. Climb steps regularly while carrying 20-30lbs.
5. Speech recognition and clarity, including the ability to understand the speech of co-workers and the ability to speak clearly to be understood by same in English.
6. Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

1. Standard commercial automatic dishwashing equipment.
2. Cleaning Supplies (including detergents, chemicals, mops, brooms, scourers, hand towels, etc.).
3. Required Personal Protective Equipment (PPE) used: gloves, goggles.

Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore! While we operate year-round, our primary season is the summer months, with most employment opportunities available between April and October. Our All-Star team members enjoy fantastic perks and an amazing work environment!