Relief CSR Driver: Route Sales & Customer Service

Vestis Services; Lubbock (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Vestis® is hiring a Relief Customer Service Representative in the United States to support our routes and customer base. The role blends dependable delivery service with proactive account development, aiming to exceed customer expectations and sales targets.

You will operate a company step van, manage daily routes, handle invoices, and communicate pricing and services clearly. A high school diploma and valid driver's license are required; experience in customer service is preferred.

Qualifications

• Customer service experience with a wide variety of customer contact.
• Strong math and basic computer skills.
• Demonstrated experience selling services/products and generating new business preferred.
• Excellent customer service and verbal communication skills required.
• Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

Responsibilities

• Safely operate a company step van in designated area to provide products and service to a variety of clients.
• Verify daily preventative maintenance of vehicle and maintain proper operator documentation.
• Manage daily route independently to ensure accurate and timely delivery of product.
• Loads/unloads product per company policies, procedures, and guidelines.
• Review invoices daily for complete and accurate information and make corrections as needed.
• Meet sales goals and promotes overall route growth to enhance profitability.
• Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.
• Assists the sales organization with the procurement of additional new business.
• Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers.
• Monitor customer feedback and handle customer issues in a prompt and courteous manner.

Skills

Customer service

Sales background

Math skills

Computer basics

Communication

Independent worker

Education

High school diploma or equivalent

Job description

Vestis® is hiring a Relief Customer Service Representative in the United States to support our routes and customer base. The role blends dependable delivery service with proactive account development, aiming to exceed customer expectations and sales targets.

You will operate a company step van, manage daily routes, handle invoices, and communicate pricing and services clearly. A high school diploma and valid driver's license are required; experience in customer service is preferred.