Reliability Engineer

The Hartford; United States; On-site; USD 91,000 - 137,000; Full time

Job summary

The Hartford is seeking a Reliability Engineer in a hybrid role based in Chicago, IL, with options for Columbus, Hartford, or Charlotte. This full-time position focuses on instrumenting stacks, guiding strategy, and leading technical efforts across teams to improve reliability and performance.

Key responsibilities include building automated tooling, managing incidents, and developing AI-assisted diagnostics for proactive recovery.

Qualifications

• Bachelor's or Master degree in Computer Science, Engineering, or related field.
• 3+ years in SRE, DevOps, or Infrastructure Engineering.
• Proficiency in AWS and Kubernetes-based microservices.
• Experience with Infrastructure as Code: Terraform or CloudFormation.
• Programming in Python and Java for automation.
• Familiarity with Oracle and SQL Server databases.
• Experience in Agile frameworks.
• Authorized to work in the US without sponsorship.

Responsibilities

• Instrument application stacks to track availability, performance, and quality metrics.
• Guide technical strategy and architecture rationalization across cross-functional teams.
• Act as a technical lead for supported applications, integration points, and business domains.
• Create automated tooling and alerting to detect, mitigate, and resolve infrastructure risks.
• Improve delivery speed while maintaining reliability standards and cost efficiency.
• Manage incident triage and service restoration to minimize business impact.
• Maintain accurate IT application and infrastructure metadata repositories.
• Develop AI-based anomaly detection and troubleshooting assistants to automate system recovery.

Skills

Python

Java

SRE/DevOps

Automation

Education

Bachelor's or Master's in CS/Engineering

Tools

AWS

Kubernetes

Terraform

CloudFormation

Splunk

Dynatrace

CloudWatch

Job description

Reliability Engineer at The Hartford.

About the role

Location: Chicago, IL (with options for Columbus, OH, Hartford, CT, or Charlotte, NC) Engagement: Full-time, Hybrid (3 days per week in-office, Tuesday through Thursday) Salary: $91,200 - $136,800 annually Team: Corporate / HIMCO IT

What you'll do

• Instrument application stacks to track availability, performance, and quality metrics.
• Guide technical strategy and architecture rationalization across cross-functional teams.
• Act as a technical lead for supported applications, integration points, and business domains.
• Create automated tooling and alerting to detect, mitigate, and resolve infrastructure risks.
• Improve delivery speed while maintaining reliability standards and cost efficiency.
• Manage incident triage and service restoration to minimize business impact.
• Maintain accurate IT application and infrastructure metadata repositories.
• Develop AI-based anomaly detection and troubleshooting assistants to automate system recovery.

Requirements

• Bachelor or Master degree in Computer Science, Engineering, or a related field.
• 3+ years of experience in SRE, DevOps, or Infrastructure Engineering.
• Proficiency in AWS and Kubernetes-based microservices.
• Experience with Infrastructure as Code using Terraform or CloudFormation.
• Programming skills in Python and Java for automation.
• Familiarity with Oracle and SQL Server databases.
• Experience working within Agile frameworks.
• Must be authorized to work in the US without sponsorship (no STEM OPT I-983 support).

Nice to have

• Experience with AI/ML frameworks for predictive failure detection and observability.
• Knowledge of open-source database technologies.

Skills & tools

• Observability: Splunk, Dynatrace, CloudWatch.
• Infrastructure: AWS, Kubernetes, Terraform, CloudFormation.
• Languages: Python, Java.
• Databases: Oracle, SQL Server.

Practical notes Employment is contingent upon compliance with the HIMCO Code of Ethics, which includes disclosure of financial accounts, pre-clearance of trades, and potential disclosure of political contributions under the Pay to Play Policy. Total compensation includes base pay plus potential bonuses and long-term incentives.