Release Train Engineer and Agile Coach

Worldpay; New York (NY); On-site; USD 147,000 - 221,000; Full time

Job summary

Worldpay in the United States is seeking a Release Train Engineer & Agile Coach to lead one or more Agile Release Trains within the OCTO organization, aligning delivery with SAFe practices and business goals.

You will coach teams, partner with leaders, manage dependencies and risk, and help optimize the Agile delivery lifecycle across functions. This full-time role is based in New York and offers a competitive salary range and bonus eligibility.

Qualifications

• Experience applying SAFe, Scrum, Kanban and XP within large programs.
• Ability to coach leaders and teams toward Agile maturity and delivery excellence.
• Knowledge of financial services and Worldpay product portfolio.

Responsibilities

• Builds and directs one or more Agile Release Trains (ARTs) to deliver on programs.
• Provides transformational coaching to teams and leaders for alignment with Agile Operating Model.
• Develops Agile delivery practices and policies to ensure strategic alignment and delivery quality.
• Partners with leaders to prioritize deliverables based on metrics and business value.
• Maintains Agile delivery lifecycle effectiveness with planning, risk, and dependency management.

Skills

SAFe/Agile

Scrum/Kanban/XP

IT project lifecycles

ISO/CMM/Lean Six Sigma

Finance industry knowledge

Worldpay products

Coaching & leadership

Tools

Jira/Jira Align

Confluence

SharePoint

Job description

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. We're looking for a Release Train Engineer & Agile Coach to join our OCTO organization and help us unleash the potential of every business.

What you'll own as the Release Train Engineer & Agile Coach

• Builds and provides direction and day-to-day operations of one or more Agile Release Trains (ARTs). Scope may include technical and/or non-technical programs for a Worldpay segment or division.
• Provides transformational coaching in support of teams and leaders that allows for greater alignment with the organizational Agile Operating Model, in a way that respects and preserves team culture and best practices already being leveraged.
• Oversees and provides guidance to the personnel responsible for the organization's portfolio of deliverables. Develops and supports Agile delivery best practices, processes and policies to ensure alignment with corporate strategy and goals.
• Partners with multi-departmental leadership and other stakeholders to locate opportunities and develop and prioritize deliverables according to relevant measurement criteria.
• Maintains the effectiveness of the Agile delivery lifecycle, including such as scaled planning, risk assessment, dependency management, system thinking and continuous improvement stewardship. Provides executive management with forecasts of work, delivery status, system impacts and measurable improvements to delivery flow.
• Ensure that ART(s) and teams are leveraging the best application of the SAFe framework and Agile and Product mindsets and practices. Promotes continual growth of those in the role through direct mentorship and feedback on development and opportunities.
• Other related duties assigned as needed.

What you'll bring

• Extensive knowledge of Agile ways of working including SAFe, Scrum, Kanban, XP, DevOps, etc.
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation.
• Knowledge of standards relevant to the software industry, e.g., ISO, CMM, Lean Six Sigma
• Knowledge of financial services industry
• Knowledge of Worldpay products and services
• Evidence of transformational coaching leveraging many different types of strategies with measurable successes.
• Evidence of critical thinking and creative problem-solving using root cause analysis tool and Lean thinking.
• Advanced skill in use of Agile Delivery software to manage work, e.g., Jira and Jira Align as well as supporting tools such as Confluence, SharePoint, etc.
• Demonstrated skill in managing value drops, expectations management and timelines
• Skill in use of negotiation techniques to reach agreement when viewpoints vary
• Excellent analysis, problem-solving, team, conflict management and time management skills
• Excellent verbal and written communication skills
• Ability to interact effectively with executives at both Worldpay and clients
• Ability to set clear expectations, manage team performance and build high morale among team members

About the team

Our Information Technology team keeps our Worldpay infrastructure up, running, and performing worldwide. From hardware to software and knowledge management to support services - they make it happen.

To learn more about our winning teams, check out our world-class teams that own it every day.

What makes a Worldpayer

What makes a Worldpayer? Its simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer.

LI-MP1

Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $146,600.00-$221,375.00. This range reflects what we reasonably expect to offer based on the role's responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate's experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale. This position is eligible for bonus.

The job duties outlined above may be directly, and negatively impacted by a criminal history, which could lead to the withdrawal of a conditional offer. However, all qualified candidates with arrests or convictions will still be considered.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.