Release of Information Specialist II

Verisma; United States; Remote; USD 45,000 - 60,000; Full time

Job summary

Verisma is seeking a Release of Information Specialist II to manage the medical record release process efficiently. The role requires attention to detail, customer service skills, and knowledge of HIPAA regulations, and offers potential for remote work. The ideal candidate will have prior experience in a healthcare setup and be proficient with Microsoft Office applications.

Qualifications

• 2+ years of medical record experience.
• 2+ years of clerical or office work experience.
• Experience in a healthcare setting preferred.

Responsibilities

• Process medical ROI requests efficiently.
• Support resolution of HIPAA-related release issues.
• Provide exemplary customer service to clients and coworkers.

Skills

Attention to detail

Customer service

HIPAA knowledge

Education

HS Diploma or equivalent

RHIT certification

Tools

Microsoft Office Suite

Verisma software

Job description

Posted Thursday, May 29, 2025 at 5:00 AM

Release of Information Specialist II (ROIS II)

SummaryofPosition:

TheReleaseofInformation Specialist II(ROIS II) initiatesthemedicalrecord releaseprocessbyinputtingdatainto Verisma Software.The ROIS II works quickly and carefully to ensure documentation is processed accurately and efficiently. This positioncouldbe basedout ofa Verismafacility,at aclient site, orinsomeinstancesmaybe doneremotely.Theprimary supervisor is Manager of Operations, Release of Information.

Duties & Responsibilities:

• Process medical ROI requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Live by and promote Verisma company values
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Minimum Qualifications:

• HS Diploma or equivalent, some college preferred
• RHIT certification, preferred
• 2+ years of medical record experience
• 2+ years of experience completing clerical or office work
• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
• Must be able to work independently
• Must be detail oriented

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.