Release of Information Specialist

Hospital for Behavioral Medicine; Worcester (MA); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

401(k) + matching

Health insurance

Vision insurance

Dental insurance

Paid time off

Cafeteria on site + discounted meals

Employee engagement events

Employee assistance program

Employee recognition program

Free parking

Job summary

Hospital for Behavioral Medicine in Worcester, MA is seeking a part-time ROI Specialist to managePHI releases, ensuring HIPAA compliance and coordination with the HIM department. The role uses HCS EMR and Medhost for record requests, with emphasis on accuracy and timely turnaround.

Ideal candidates have a high school diploma or GED, experience in a clinical setting, and familiarity with PHI handling. This position offers on-site work with competitive hourly pay and a supportive team environment.

Qualifications

• High school diploma or GED required; associates degree preferred.
• Two+ years in mental health/chemical dependency field preferred.
• RHIT certification preferred.

Responsibilities

• Reviews and authorizes PHI releases to ensure HIPAA compliance.
• Communicates with patients, payers, attorneys, and other parties to fulfill requests.
• Prepares records for audits and investigations; conducts data extraction for analysis.
• Maintains accurate records, retrieves records from storage, and documents access denials.
• Generates required statistical reports for management and Performance Improvement.
• Documents information in MS Excel, Word, and PDF formats.

Skills

MS Excel

MS Word

Adobe PDF

Education

High school diploma or GED

Associates’ Degree in Health Information Technology

RHIT certification

Tools

EMR (HCS)

Medhost

Job description

Job Details

• Job Location: Hospital for Behavioral Medicine - Worcester, MA 016061244


• Position Type: Part Time


• Education Level: High School/GED


• Salary Range: $19.00 - $23.00 Hourly


• Travel Percentage: None


• Job Shift: Days

Job Description

The Release of Information (ROI) Specialist manages the release of Protected Health Information (PHI) for the Hospital for Behavioral Medicine and reports to the Director of Health Information Management (HIM)/Privacy Officer. HBM uses an EMR (HCS) to efficiently manage medical records, although some are stored offsite and on paper. The specialist uses our financial system, Medhost, to look up record requests. The ROI Specialist will review requests and authorizations to release PHI and medical records, ensuring accuracy and compliance with state and federal guidelines before release. The specialist collaborates with internal and external parties by phone, in person, verbally, and in writing to meet or exceed customer needs and adheres to required turnaround times from request to release. The ideal candidate will have some prior experience in a physician's office, clinic, or hospital, and will prepare records for departmental audits and investigations, as well as send or deliver medical records to persons and agencies in accordance with laws and regulations.

• Under the supervision of the Director of HIM/Privacy Officer, the ROI Specialist analyzes and responds to inquiries from patients, payers, attorneys, regulatory agencies, auditors, healthcare facilities, and third-party requesters


• Analyzes and validates all medical records requests for HIPAA compliance and collaborates with an attorney on requests received for filing legal documents.


• Can explain specific laws and regulations about why an authorization to release records must be complete and why certain information is necessary before it can be released, while following policies and procedures (P&P) outlined in HBMs HIM P&Ps.


• Communicates with internal and external parties verbally (by phone), in writing, or in person to achieve departmental goals.


• Prepare the requested statistical reports for management. Assist in extracting and analyzing data from medical records for medical care evaluation studies, patient care patterns, and Performance Improvement.


• Maintain quality and accurate records by following hospital procedures, retrieving medical records from outside storage, and documenting reasons why charts cannot be accessed for statistical and follow-up purposes. Ensures patient charts, legal documents, and reports are completed accurately and on time.


• Must be able to take direction and follow through on assignments of large requests in a timely manner, and document all necessary information in Microsoft (MS) Excel spreadsheets, MS Word documents, and adobe PDF format.

Education & Licensure

• High school diploma or GED and equivalent combination of education and experience required. Associates’ Degree in Health Information Technology or related field of study preferred.


• A minimum of two (2) years of experience in the mental health and chemical dependency field is preferred.


• Certification as a Registered Health Information Technologist (RHIT) with AHIMA preferred.

Benefits

• 401(k) + matching


• Health insurance


• Vision insurance


• Dental insurance


• Paid time off


• Cafeteria on site + discounted meals


• Employee engagement events


• Employee assistance program


• Employee recognition program


• Free parking

What sets us apart?

• Career & training development opportunities


• Dynamic and inclusive work environment
  
• Engaged management team dedicated to your success


• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.

Compensation: This is a Part-Time role and the expected compensation range for this role is $19.00 - $23.00 hourly. We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level.

About HBM

Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)! Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication. At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay. Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine.

To learn more about HBM, visit us at: https://www.hospitalforbehavioralmedicine.com/

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

Equal Employment Opportunity

At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.