Release of Information Specialist

Northwell Health; Danbury (CT); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

PTO

Health plan

HSA

401(k)

Job summary

Nuvance Health in Danbury, CT seeks an information release associate responsible for processing medical record release requests with a focus on accuracy and patient privacy. Duties include reviewing requests, scanning documents, and coordinating with departments and storage vendors to assemble records.

Experience with HIPAA and privacy guidelines is essential, with RHIT/RHIA preferred. The role involves customer service for walk-ins and inquiries, within a generally sedentary work environment.

Qualifications

• High School Diploma or equivalent required.
• RHIT or RHIA certification preferred but not required.

Responsibilities

• Reviews and validates release of information requests according to policies and HIPAA guidelines.
• Scans and enters requests into the information release database.
• Determines records to be released by reviewing requester information per HIPAA guidelines.
• Coordinates with departments and off-site vendors to obtain necessary portions of the medical record.
• Processes approved requests while maintaining privacy and compliance against unauthorized disclosures.
• Assists with walk-in customers, faxes, mail, and phone inquiries.

Education

High School Diploma or equivalent is required

RHIT or RHIA certification preferred

Job description

Description

Summary:

This position is responsible for processing all medical record releases of information requests in a timely and efficient manner, ensuring accuracy, and providing customers with the highest quality product and customer service. The associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information. Associate maintains confidentiality and security by confirming all releases of information comply with the request and/or authorization, departmental policy, and HIPAA regulations.

Responsibilities:

Reviews and validates requests for the release of medical information according to established departmental policies and procedures.

Scans and enters requests into the appropriate release of the information database application in preparation for processing.

Determines records to be released by reviewing requestor information following departmental and HIPAA guidelines.

Coordinates and communicates with applicable departments and/or off-site record storage vendors to obtain portions of the medical record that apply to the requested information.

Processes approved requests following departmental policies & procedures while ensuring medical privacy and compliance is maintained to guard against unauthorized disclosures.

Assists with various related administrative duties such as servicing walk-in customers, and processing incoming faxes, mail, telephone inquiries, and internal requests for information.

Performs other related duties as required.

Education Skills Experience:

High School Diploma or equivalent is required

License, Registration, or Certification Requirements:

Certification in Health Information Management (RHIT or RHIA) is preferred, but not required.

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company:

Nuvance Health

Org Unit:

2073

Department:

Health Information Management

Exempt:

No

Salary Range:

$19.54 - $29.00 Hourly

Available benefits include:

Paid Time Off (PTO); Medical, Dental and Vision Coverage; Health and Dependent Care Flexible Spending Accounts; Health Savings Account; 401(k) Retirement Plan; Basic Life and AD&D insurance; Wellness Programs; Employee Assistance Program; and Team Member Discounts. Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent’s sexual or other reproductive health decisions, or other characteristics protected by applicable law.