Release of Information Specialist

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 52,000 - 66,000; Full time

Job summary

SUNY Upstate Medical University is seeking a Release of Information Specialist to ensure medical records are disclosed securely and in compliance with HIPAA and applicable regulations, supporting patient care and privacy.

In this role you will review requests, process electronic releases, generate correspondence and invoices, maintain release logs, and collaborate with physicians and care teams to obtain records.

Qualifications

• Associate degree in Health Information Technology (minimum).
• RHIT credential or eligibility to obtain RHIT certification.
• RHIT-eligible candidates must obtain RHIT within one year of appointment.

Responsibilities

• Review medical record requests and authorizations to ensure HIPAA compliance and regulatory requirements.
• Process electronic release of information requests accurately and within established timelines.
• Generate correspondence, letters, invoices, and supporting documentation as needed.
• Maintain required release of information logs and documentation.
• Collaborate with physicians, therapists, case managers, and other healthcare professionals to obtain requested records.
• Prepare and certify medical record subpoenas and related legal documentation.
• Perform additional departmental duties and support operational needs as assigned.
• Responsible for MyChart activation requests and assisting with MyChart access inquiries.

Skills

HIPAA compliance

Attention to detail

Communication skills

Education

Associate degree in Health Information Technology

RHIT credential or eligibility

RHIT certification within 1 year

Job description

Job Summary:

At SUNY Upstate Medical University, health information is a vital part of delivering safe, effective patient care. As a Release of Information Specialist, you will help ensure medical records are disclosed accurately, securely, and in compliance with legal and regulatory requirements.

If you are passionate about healthcare documentation, privacy, and regulatory compliance, this role offers an opportunity to make a meaningful impact while supporting patients, providers, and care teams.

Why This Role Matters:

As a Release of Information Specialist, you will manage the secure disclosure of medical records, ensuring compliance with HIPAA and regulatory requirements while supporting patient care, privacy, and healthcare operations. Your work supports continuity of care, protects patient privacy, and enables healthcare providers, patients, and authorized third parties to access critical medical information when needed.

What You'll Do

• Review medical record requests and authorizations to ensure compliance with HIPAA and applicable legal and regulatory requirements.
• Process electronic release of information requests accurately and within established timelines.
• Generate correspondence, letters, invoices, and supporting documentation as needed.
• Maintain required release of information logs and documentation.
• Collaborate with physicians, physical therapists, case managers, and other healthcare professionals to obtain requested records.
• Prepare and certify medical record subpoenas and related legal documentation.
• Perform additional departmental duties and support operational needs as assigned.
• Responsible for MyChart activation requests and assisting with phone calls regarding MyChart access

Minimum Qualifications:

• Associate degree in Health Information Technology.
• Registered Health Information Technician (RHIT) credential, or eligibility to obtain RHIT certification.
• RHIT-eligible candidates must obtain RHIT certification within one (1) year of appointment.

Preferred Qualifications:

• One (1) year of medical records experience in an acute care healthcare setting.

Work Days:

Monday-Friday Days

Message to Applicants:

RecruitmentOffice: Human Resources