Release Import Analyst

Livingston International; Livingston (NJ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Equal opportunity employer

Encouragement for diverse applicants

Job summary

A leading customs brokerage firm in New Jersey seeks a candidate to support release operations. This role ensures timely processing of entries and client satisfaction. Responsibilities include assisting analysts, verifying documentation, and conducting audits. A high school diploma or equivalent and 3 years of experience are required. Candidates should be client-oriented, possess strong communication and analytical skills, and work well in a fast-paced environment. Certification as a Customs Specialist is desired for career advancement.

Qualifications

• 3 years of related experience required.
• Working towards or completion of the Certified Customs Specialists (CCS) designation.

Responsibilities

• Assist RCA's and IS's to ensure timely processing of entries.
• Provide technical expertise to team members.
• Conduct periodic checks for tariff and valuation accuracy.

Skills

Client Service Orientation

Intermediate to Advanced Microsoft Office

Good analytical skills

Excellent communication skills

Strong attention to detail

Ability to prioritize and multitask

Education

High School/GED or equivalent

Job description

We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.

JOB SUMMARY

This position acts as the primary support for the release pool to ensure quality and productivity standards are met. As a member of the release operations team, this position assists Release Classification Analysts (RCA) and Import Specialists (IS) in ensuring that all entries are processed on time and within LII service standards to ensure clients' complete satisfaction.

KEY DUTIES & RESPONSIBILITIES

• Assists RCA's and IS's to ensure all entries are processed on time and within LII service standards to ensure clients; complete satisfaction. Assists team members in managing their work load to meet commitments.
• Proactively verifies documentation and or accuracy of information on documents or parts database.
• May be required to contact the Client Import Analyst directly for missing documentation, information and/or instructions.
• Provide technical expertise to team members.
• Assists team members with on-the-job training.
• Conduct periodic checks to ensure accurate application of tariff and valuation along with proper selection of client/importer information.
• Responsible to conduct documented internal audit.
• Assists Manager in compiling and reporting performance measurement statistics for the Client Service Team.
• Participate fully with other team members in the day-to-day operations of the team, including setting priorities, organizing and scheduling work, coordinating with others, problem-solving and decision-making, participating in meetings and handling special projects.
• Proactively coordinate and implement electronic data relationships to gain efficiencies and improve one-step processing.
• Must keep abreast of new systems developments
• Perform other related duties as assigned by management
• Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

• Client Service Oriented – interpersonal skills with internal/external clients and coworkers
• Demonstrated knowledge of company policies and procedures
• Intermediate to Advanced Microsoft Office (word & excel) and data entry skills
• Good analytical skills with problem-solving ability
• Ability to make decisions and recommendations within authorized limitations
• Excellent communication skills (both verbal and written)
• Ability to prioritize and multitask
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced team environment while handling large volumes of work and meeting tight deadlines.

WORK EXPERIENCE – MINIMUM REQUIRED

3 years of related experience

EDUCATION

Required: High School/GED or equivalent

CERTIFICATIONS DESCRIPTION

Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.

Successful completion of the CCS examination is a mandatory requirement for further advancement.

COMPETENCIES

Business Acumen and Straight Talk

Leading and Developing

Customer First Focus

Accountability

Agility

Inclusion and Collaboration

We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.