Release Engineer

Insight Global; Charlotte (NC); On-site; USD 50,000 - 71,000; Full time

Job summary

Insight Global in Charlotte, NC seeks a DevOps / Release Manager to support critical payment platforms (ACH / Wire). You will own end-to-end deployments and environment support across non-prod and prod, operating within a release control room model with cross-functional stakeholders.

This role emphasizes hands-on execution, automation-first mindset, and reliability. You will produce runbooks, orchestrate workflows, and coordinate infrastructure patching in cloud-based Linux environments for a

Qualifications

• End-to-end deployments across Non-Prod and Prod environments.
• Strong knowledge of CI/CD, SDLC and ITIL practices.
• Experience with Linux-based environments and automation.
• Hands-on release orchestration and toolchain management.

Responsibilities

• Oversee deployments across customer-facing and internal apps.
• Coordinate release planning, execution, and stakeholder communication.
• Automate manual release steps and maintain runbooks.
• Manage infrastructure patching and middleware changes.

Skills

CI/CD

Linux

Automation

Stakeholder communication

Release management

Cloud-based DevOps

SRE mindset

Python scripting

Tools

Ansible

Jenkins

Bitbucket

JIRA

Confluence

Artifactory

Job description

• DevOps / Release Management role supporting critical payment platforms (ACH / Wire)
• End‑to‑end deployments and environment support across Non‑Prod and Prod
• Exposure to operating in a manager control room / release command‑center model
• Support both customer‑facing and internal applications
• Strong stakeholder communication across technology and business teams
• Experience with large‑scale, multi‑tier application releases
• Drive automation-first mindset; identify and automate manual release steps
• Produce and maintain runbooks, deployment plans, and orchestration workflows
• Coordinate infrastructure patching and middleware changes
• Solid understanding of CI/CD, SDLC, and ITIL practices
• Experience in Linux-based environments
• Strong organizational, problem‑solving, and communication skills
• Exceptional “go-getter” attitude; willness to learn new tools, technologies, and processes.

Pluses / Preferences

• Full ownership of release planning, coordination, and execution
• Hands‑on experience with release orchestration tools (XLR preferred)
• SRE-oriented mindset (reliability, observability, automation)
• Not overly senior; hands‑on, execution-focused
• Strong automation background and willingness to embrace AI-enabled tooling
• Experience in finance / BFSI domain
• Cloud-based DevOps middleware environments
• Exposure to MIA / Asia application portfolios
• DevOps tooling: Ansible, Jenkins, Bitbucket, JIRA, Confluence, Artifactory
• Scripting or programming: Python, Shell, Java, Groovy
• Monitoring, alerting, and operational tooling experience

Concise Job Description

This DevOps / Release Management role supports critical wire and ACH payment platforms, overseeing deployments, environment support, and release execution across customer‑facing and internal applications. The individual operates within a release control room model, coordinating stakeholders, managing orchestration workflows, and ensuring stable, automated, and compliant releases. The role emphasizes hands‑on execution, automation, and reliability, with responsibilities spanning runbook management, infrastructure patching, CI/CD improvement, and continuous optimization across cloud‑based, Linux environments supporting global portfolios. This role is a 12‑month contract with potential for extension. The pay rate is $44.17/hour.