Release And Deployment Manager

Everestek Technosoft Solutions; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Everestek Technosoft Solutions is seeking a deployment-focused professional to drive customer deployments end-to-end. You will serve as the single point of contact during deployment, manage stakeholder relationships, and define success criteria, milestones, and timelines to keep projects on track.

Responsibilities include coordinating with customers to align teams, maintaining project documentation, and overseeing release and change management while pursuing process improvements and cost savings

Qualifications

• Bachelor's degree or equivalent work experience.
• 2+ years of Change and Release Management experience.
• Cloud, networking, security products, and enterprise network infra knowledge a plus.

Responsibilities

• Manage Production Deployments.
• Be the single point of contact for deployment periods and ensure customer success.
• Build relationships with key customer stakeholders.
• Set success criteria, milestones, timelines; keep deployment on track.
• Coordinate with customers to align teams and deliverables.
• Maintain project tracking and issue documentation in systems.
• Release Management and Change Management oversight.
• Improve release standards and processes.
• Ensure resources stay within budget while maintaining quality and exploring cost-saving measures.

Skills

Decision making

Problem solving

Communication

Multitasking

Interpersonal skills

Collaboration

Project management

Organizational skills

AWS Cloud Practitioner (cert preferred

Education

Bachelor's degree or equivalent

Tools

DB2

Oracle

SQL Server

Confluence

Jira

Job description

Responsibilities (Other duties may be assigned.)

• Manage Production Deployments
• Responsible for the overall success of assigned customer deployments as the single point of contact during the deployment period.
• Build and maintain strong relationships with key customer stakeholders
• Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track and on time.
• Manage customers to ensure all teams are aligned and deliverables are met
• Maintain project tracking and customer issue documentation within appropriate systems and database.
• Release Management, including Change Management Drive
• Continuous improvement of Release Standards and Processes
• Oversee and ensure efficient allocation of resources by ensuring projects stay within budget while maintaining quality standards and implementing cost-saving measures where appropriate

Education and/or Experience

• A college degree or equivalent work experience
• 2+ years of relevant work experience in Change and Release Management
• Prior experience in cloud, networking, security products, and enterprise network infrastructure is a plus

Knowledge, Skills and Abilities

• Strong decision-making and prioritization skills, with the ability to operate effectively under pressure while managing multiple customers
• Strong problem-solving and analytical skills, with the ability to identify roadblocks and develop effective solutions
• Excellent verbal and written communication skills
• Ability to work on multiple projects simultaneously
• Excellent interpersonal skills, with the ability to build relationships with colleagues, customers, and stakeholders
• Collaborate with internal and customer teams to ensure an excellent customer experience
• Ability to work effectively in a distributed, fast-paced, and dynamic team environment
• Ability to present to large audiences and facilitate large-scale calls
• Strong project management and organizational skills
• Knowledge of AWS services: CloudFormation, EC2, S3, EMR, ECS, ECR, CodeDeploy, Autoscale, CloudWatch
• Actively and attentively engage in conversations to understand others' perspectives and needs

Technical Skills

• AWS Cloud Practitioner certification preferred
• Strong knowledge of specific technologies is ideal:
  Databases: DB2, Oracle, SQL Server
  Atlassian Products: Confluence, Jira