Relativity SME

CGS Federal (Contact Government Services); Austin (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

A government services provider based in Austin, Texas seeks a Relativity Subject Matter Expert (SME). The ideal candidate will have over 10 years of litigation experience, including at least 4 years in Relativity. Responsibilities include supporting legal professionals with advanced Relativity functions, testing software releases, and conducting training. The role requires a Relativity RCA certification and a strong understanding of complex data management. The position offers a full-time opportunity with benefits including health insurance and a 401k plan.

Qualifications

• 10+ years of litigation support experience with 4+ years in Relativity.
• Strong oral and written communication skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Provide support in using Relativity for various legal professionals.
• Resolve technical software-specific issues.
• Conduct training and create user documentation.

Skills

Advanced-level support in Relativity

Data culling and identification in Relativity

User issue resolution

Testing software releases

Proficiency in Relativity analytics tools

Demos and training creation

Excellent communication skills

Education

Bachelor's degree

Master’s degree or J.D.

Relativity RCA certification

Tools

Microsoft SQL Server

Job description

Employment Type: Full-Time, Experienced
Department: eDiscovery

CGS is seeking a Relativity SME to join our team. You will join an experienced team and work directly with Relativity’s staff as needed to resolve software-specific issues. You will also play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and Attributes for Success

• Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and the Litigation Support Specialists
• Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (i.e., privilege screens, data prioritization) for matters involving litigation holds, and other DOE/OGC/OIG matters
• Work with the CFTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation
• Work directly with Relativity’s staff as needed to resolve software‑specific issues
• Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division
• Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest
• Advocate on behalf of CFTC staff for new features through the Relativity User Portal and promote them to eLaw and Relativity engineers
• Perform Relativity demos, conduct training, and create user documentation for various workflows

Qualifications

• At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience
• Master’s degree or J.D., or a Bachelor’s degree plus an additional three (3) years of experience (for a total of 13 years of experience) may be substituted for the Master’s degree
• Relativity RCA certification required
• Experience in managing multiple tasks such as those defined in the scope of work must be demonstrated
• Excellent oral and written communication skills required
• Must be a U.S. citizen
• Must be able to obtain a Public Trust clearance

Preferred Qualifications

• Two (2) Relativity certifications, preferably including the RCA
• A Relativity Master certification, ideal
• Experience using LAW Prediscovery and Conformity Engine preferred
• Experience using Microsoft SQL Server, helpful but not required
• Current or active clearance, preferred

Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting‑edge technology with world‑class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

Benefits

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Information

Join our team and become part of meaningful government innovation!

Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/

For more information about CGS please visit https://www.cgsfederal.com or contact: Email: [e-mail]

#CJ

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.