Relationship Teller I - III

Royal Banks of Missouri; Granite City (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Wellness

Life insurance

401K plan + match

FSA or HSA

11 holidays

Student Loan Repayment

Adoption assistance

Pet insurance

Job summary

ADP, Inc. in Granite City, IL is seeking a full-time Relationship Teller I-III to provide superior client service, sell bank products, and maintain branch operations. The role requires 40 hours per week, including Saturday mornings, and offers a competitive hourly wage.

The job supports teller transactions, balance inquiries, and account openings while aligning with Bank policies and procedures. Previous banking experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Banking experience preferred (2+ years).
• Client service experience preferred.

Responsibilities

• Completes all Teller duties, including deposits, withdrawals, cashing checks and loan payments.
• Makes good judgment calls on client issues.
• Introduce and sell bank products to clients and prospects.
• Answers the phone and handles client inquiries.
• Prospect new clients via outbound calls, mail, or email.
• Logs client calls in bank software.
• Meets performance goals and completes sales training.
• Attends departmental meetings and presentations.
• Maintains professional appearance and adheres to dress code.
• Reports to work punctually.

Skills

PC skills

Interpersonal skills

Organizational skills

Team player

Multi-tasking

Education

High school diploma or equivalent

Tools

MS Office

Job description

Relationship Teller I - III

Full Time Granite City, Granite City, IL, US

Salary Range: $16.00 To $22.00 Hourly

Summary:

Provides superior client service and maintains high relationship selling results by offering new and current products to clients and prospects, while opening new accounts, and handling teller transactions, all in accordance with Bank policies and procedures. This full-time position supports banking operations at our Granite City branch.

Benefits:

Including Medical, Vision, Dental, Wellness, EAP, and Life insurance, 401K plan + match, FSA or HSA, 11 holidays, Student Loan Repayment program, adoption assistance, pet insurance, and many more.

Availability/Schedule:

Must be available 40 hours per week as scheduled, to include Saturday morning.

Essential Duties and Responsibilities:

• Completes all Teller duties, including but not limited to, making deposits, withdrawals, cashing checks and receiving loan payments.
• Makes good judgment calls on client issues.
• Possesses general understanding of products in order to introduce and sell new and current products to clients and prospects.
• Answers the phone and handles client inquiries.
• Seeks new prospects and follows-up with them via outbound calls, mail, or email.
• Logs all client calls and interactions through the use of Bank software.
• Contributes to Bank by learning the individual goals and expectations established and how they relate to the incentive plan and overall company success.
• Meets performance goals.
• Completes assigned Sales Training and Compliance Testing.
• Participates in departmental meetings including accepting assignments for presentations at such meetings.
• Maintains a professional appearance and adheres to dress code.
• Reports to work punctually as scheduled.
• Other duties as assigned.

Other Duties and Responsibilities:

• Submits reports to Manager on a weekly and monthly basis and as requested.
• Assists in the training of new Relationship Tellers.

Minimum Qualifications:

• High school diploma or equivalent
• Banking experience preferred (2 plus years)
• Client service experience preferred

Knowledge, Skills, and Abilities:

• Basic PC skills-MS Office (Outlook, Word & Excel)
• Superior interpersonal and communication skills
• Strong organizational skills
• Flexible, team player, self-starter
• Ability to multi-task

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to walk; sit; use hands; reach with hands and arms and talk or hear.
• Duties require employees to work onsite.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.