Relationship Specialist II - Member Experience & Loans

Nuvision Federal; Anchorage (AK); On-site; USD 30,940 - 46,411; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

401(k) Matching

Paid Time Off

Tuition Reimbursement

Job summary

Nuvision Federal in Anchorage, Alaska is seeking a Relationship Specialist II who will assist members with various needs in-person or over the phone, ensuring exceptional service.

The role encompasses account management, loan processing, and supporting branch operations while maintaining member confidentiality. Candidates should have a minimum of one year in a similar role, along with solid skills in communication and problem-solving.

Benefits include competitive pay, medical insurance, and a 401(k) matching plan.

Qualifications

• 1 year experience in a similar position with prior loan experience.
• Good verbal and written communication skills.
• Knowledge of applicable regulations including BSA and NCUA regulations.

Responsibilities

• Consults with members to identify needs and offers solutions.
• Handles various job duties including account opening and loan origination.
• Maintains confidentiality of member information.

Skills

Customer service

Problem-solving

Verbal communication

Microsoft applications

Education

Successful completion of compliance related coursework

NMLS Registered

Notary preferred

Tools

Loans PQ – loans decisioning system

Job description

Nuvision Federal in Anchorage, Alaska is seeking a Relationship Specialist II who will assist members with various needs in-person or over the phone, ensuring exceptional service.

The role encompasses account management, loan processing, and supporting branch operations while maintaining member confidentiality. Candidates should have a minimum of one year in a similar role, along with solid skills in communication and problem-solving.

Benefits include competitive pay, medical insurance, and a 401(k) matching plan.