Relationship Officer: Member Services & Lending Growth

OnPoint Community Credit Union; Beaverton (OR); On-site; USD 29,000 - 40,000; Full time

Job summary

OnPoint Community Credit Union in Beaverton seeks a friendly, detail-oriented member service professional to open consumer and business accounts, facilitate loans, and build lasting member relationships.

You will provide exceptional service, balance cash, and collaborate with team members to meet branch goals while using our financial systems. Prior banking or cash experience is preferred; NMLS registration may be required. Hourly pay starts at $25 per hour with standard hours.

Qualifications

• High school diploma or GED required.
• 1–2 years previous financial institution experience.
• Retail sales or customer service position involving cash experience preferred.
• Bilingual skills are a plus.
• Ability to successfully register with the National Mortgage Licensing System (NMLS).

Responsibilities

• Opens new consumer and business accounts, Fiduciary, IRA’s, CD’s, checking and loans. Focus on retention of current loan and deposit business and developing new consumer and business relationships.
• Listening, identifying, processing and recommending solutions. Takes initiative to utilize all available resources to ensure members are assisted completely.
• Performs both account and loan maintenance, assists with submitting necessary documentation to support transactions.
• Conduct outbound calling to members in order to further develop and/or retain lending and deposit relationships.
• Acts as liaison between members and off-site employee’s and departments to resolve issues, assist with courtesy signings, and completion of required forms and documents.

Skills

Customer service

Teamwork

Multitasking

Interpersonal skills

Education

High school diploma or GED

Tools

Financial software systems

Job description

OnPoint Community Credit Union in Beaverton seeks a friendly, detail-oriented member service professional to open consumer and business accounts, facilitate loans, and build lasting member relationships.

You will provide exceptional service, balance cash, and collaborate with team members to meet branch goals while using our financial systems. Prior banking or cash experience is preferred; NMLS registration may be required. Hourly pay starts at $25 per hour with standard hours.