Relationship Manager Tempe, AZ

AgWest Farm Credit; Tempe, Northern (AZ, KY); Hybrid; USD 73,000 - 174,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

One-time home office stipend

Relocation assistance

Job summary

AgWest Farm Credit in Tempe, AZ seeks a Relationship Manager II or III to grow and manage a diverse loan portfolio, visit customers, assess credit risk, and deliver financial services. Travel up to 25% within the western territory is expected.

The role requires a business or agriculture-related degree and strong knowledge of credit regulation, with relocation assistance available for eligible candidates. Competitive salary bands apply with performance incentives.

Qualifications

• Bachelor’s degree in business or ag-related field, or related field, or an equivalent combination of education and experience.
• Progressively responsible and complex experience in credit and related areas.
• Ability to market, sell, and effectively negotiate terms on behalf of the organization, both verbally and in writing.
• Knowledge of agricultural practices and crop and livestock production.
• Solid knowledge of credit regulations and procedures, including legal terminology.

Responsibilities

• Market and sell products including loans and financially related services.
• Complete customer visits and document observations, which requires travel to and from the operation, visually inspecting the condition and value of loan collateral, and evaluating the customers’ management practices and expected repayment.
• Make quality credit decisions to ensure customer service, a high-quality loan portfolio and loan administration; monitor loan performance and service assigned accounts.
• Prepare complex credit analysis and submit recommendations to supervisor or loan committee for action; approve loans within delegated authority.
• Gather financial information through interviews in person and by phone, read audited financial statements, legal opinions, tax records and other financials; comply with documentation expectations, procedures, laws and regulations.
• Service assigned accounts with the objective of providing efficient customer service and maximizing the return on troubled assets through proactive servicing, follow up, and timely coordination with other divisions and portfolio groups.
• Establish rapport with and develop and maintain confidence of customers and prospective customers.
• Assist in credit investigations on applicants including public record searches, credit bureau reports, employment and income verification and asset and liability verification.
• Participate in loan closings by ensuring the appropriate documentation is completed and understood by the customer.
• Ensure a high degree of credit administration by developing and implementing sales/servicing plans and coordinating actions with credit analysts and financial specialists.
• Communicate with other teams and portfolio groups and ensure timely transfers between divisions and portfolio teams to meet customer service needs and organization objectives.
• Collaborate with other departments and divisions by making referrals and cross-selling products in order to meet customer needs.
• Participate in assigned industry teams or industry task forces as needed. Advance industry knowledge and expertise of assigned industry teams.
• Assist teams with detailed industry studies and work to expand industry specific customer services and delivery systems.
• Assist with the organization of industry specific customer educational events.
• Represent and communicate the values, purpose and mission of the organization by joining and / or actively supporting appropriate agricultural organizations, civic groups or commodity groups and actively participating in sponsored events and programs.
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
• Other duties as assigned.

Skills

Credit knowledge

Sales negotiation

Customer interviews

Credit regulations

Education

Bachelor’s degree in business or ag-related field, or related field, or equivalent combination

Job description

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System – the leading provider of credit to American agriculture.

AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West.

We are in search of a Relationship Manager II or Relationship Manager III to join our Arizona Lending and Insurance department in Tempe. This full-time position reports to the SVP, Portfolio Manager and contributes to providing high quality, profitable and constructive credit and related services to customers.

Compensation Information

The base salary range for this position in Tempe, Arizona is:

Level II:
Typical starting range: $72,600 - $97,800
Full base salary range: $72,600 - $125,200
Annual performance-based incentive target is 15% of base.

Level III:
Typical starting range: $89,400 - $124,500
Full base salary range: $89,400 - $173,500
Annual performance-based incentive target is 20% of base.

*Relocation assistance will be provided to eligible candidates who must relocate to accept this position.

• Market and sell products including loans and financially related services.
• Complete customer visits and document observations, which requires travel to and from the operation, visually inspecting the condition and value of loan collateral, and evaluating the customers’ management practices and expected repayment.
• Make quality credit decisions to ensure customer service, a high-quality loan portfolio and loan administration; monitor loan performance and service assigned accounts.
• Prepare complex credit analysis and submit recommendations to supervisor or loan committee for action; approve loans within delegated authority.
• Gather financial information through interviews in person and by phone, read audited financial statements, legal opinions, tax records and other financials; comply with documentation expectations, procedures, laws and regulations.
• Service assigned accounts with the objective of providing efficient customer service and maximizing the return on troubled assets through proactive servicing, follow up, and timely coordination with other divisions and portfolio groups.
• Establish rapport with and develop and maintain confidence of customers and prospective customers.
• Assist in credit investigations on applicants including public record searches, credit bureau reports, employment and income verification and asset and liability verification.
• Participate in loan closings by ensuring the appropriate documentation is completed and understood by the customer.
• Ensure a high degree of credit administration by developing and implementing sales/servicing plans and coordinating actions with credit analysts and financial specialists.
• Communicate with other teams and portfolio groups and ensure timely transfers between divisions and portfolio teams to meet customer service needs and organization objectives. Collaborate with other departments and divisions by making referrals and cross-selling products in order to meet customer needs.
• Participate in assigned industry teams or industry task forces as needed. Advance industry knowledge and expertise of assigned industry teams. Assist teams with detailed industry studies and work to expand industry specific customer services and delivery systems. Assist with the organization of industry specific customer educational events.
• Represent and communicate the values, purpose and mission of the organization by joining and / or actively supporting appropriate agricultural organizations, civic groups or commodity groups and actively participating in sponsored events and programs.
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
• Other duties as assigned.

Travel Requirements

• Willingness and ability to travel up to 25%, including overnight travel throughout the AgWest territory.
• AgWest employees may occasionally be asked to travel for all-staff or team meetings not included in the standard travel requirements for the role.

Minimum Qualifications

• Bachelor’s degree in business or ag-related field, or related field, or an equivalent combination of education and experience
• Progressively responsible and complex experience in credit and related areas
• Ability to market, sell, and effectively negotiate terms on behalf of the organization, both verbally and in writing
• Knowledge of agricultural practices and crop and livestock production
• Solid knowledge of credit regulations and procedures, including legal terminology

Preferred Qualifications

• Knowledge of Farm Credit policies and procedures, eligibility requirements and products
• Understanding of the local agricultural markets

Workplace Flexibility

• After an initial in-office training period, this position is eligible for workplace flexibility and a one-time home office stipend.

Benefits Offered by AgWest

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

*Vacation accrual rates increase with tenure.

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees will not be sponsored for work authorization, including but not limited to H-1B, OPT, CPT, TN, J-1, or STEM.

Job level and starting annual salary will be based on a variety of factors including but not limited to experience, education, certifications/licensure, internal equity, location, business needs and market demands. The listed compensation and benefits information is accurate as of the posting date. AgWest reserves the right to adjust compensation for all positions and modify or discontinue benefits programs at its sole discretion, subject to applicable law.

Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, marital status, age, disability, protected veteran status, or any other classification protected by law.

When you apply for a position with AgWest Farm Credit, we collect personal identifiers (from your resume and other application information you submit), such as your name, email address, mailing address, telephone number(s) and employment and education related information. This helps us evaluate job applicants for hiring opportunities, and, communicate with them.

To comply with federal regulations for equal employment opportunity and affirmative action (EEO/AA), we track our applicants by gender, race/ethnicity, veteran status, disability status, and the position for which they applied. You will be presented with a voluntary self-identification form as part of this application; we wanted you to know why we collect this information and what we do with it. Please be aware that this information is kept separate from your application, and not utilized in the selection process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in AgWest Farm Credit’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.