Relationship Manager – Sales Support

SpotOn; San Francisco (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Options

401(k) Retirement Savings & Annual Employer Match

Paid Parental Leave

Paid vacation and sick time

Education reimbursement up to $2,000 per year

Job summary

SpotOn in San Francisco is seeking a Relationship Manager who plays a crucial role in supporting the sales team by managing administrative functions. The position involves creating customer proposals, maintaining accurate sales documentation, and providing operational support to enhance the customer experience.

Ideal candidates are organized, detail-oriented, and have experience with Salesforce. The role follows a hybrid work schedule and comes with a competitive pay ranging from $70,000 to $80,000 annually, plus benefits.

Qualifications

• Exceptional attention to detail.
• Experience in sales support or administrative roles preferred.
• Ability to work in a fast-paced sales environment.

Responsibilities

• Prepare and draft customer proposals and sales documentation.
• Manage quotes and opportunities within Salesforce.
• Conduct pricing comparisons to support sales strategies.
• Assist with contract preparation and onboarding documentation.

Skills

Organizational skills

Communication skills

Salesforce or similar CRM

Microsoft Office proficiency

Ability to manage priorities

Tools

Salesforce

Google Workspace

Job description

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

• Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
• Rated the top-rated point-of-sale for restaurants, bars, retail, and small businesses by Capterra users
• Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

The Relationship Manager plays a key role in supporting the sales team by managing administrative functions and ensuring a smooth sales process from proposal to close. This position serves as a trusted partner to sales representatives, providing operational support, maintaining accuracy in sales documentation, and helping deliver an exceptional customer experience.

This position follows a hybrid work schedule in accordance with the Company’s in-office work policy.

Key Responsibilities

• Prepare and draft customer proposals, pricing presentations, and sales documentation.
• Create and manage quotes, opportunities, and related records within Salesforce.
• Conduct rate and pricing comparisons to support competitive sales strategies.
• Assist with contract preparation, application processing, and onboarding documentation.
• Maintain accurate customer and prospect records in CRM systems.
• Coordinate with internal departments to ensure timely completion of sales-related requests.
• Support sales representatives with reporting, pipeline management, and follow-up activities.
• Monitor deadlines and ensure all required documentation is completed accurately and on time.
• Provide general administrative and operational support to the sales organization.

Qualifications

• Strong organizational skills with exceptional attention to detail.
• Experience working with Salesforce or similar CRM platforms.
• Proficiency in Microsoft Office and Google Workspace applications.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced sales environment.
• Previous experience in sales support, account management, customer success, or administrative roles preferred.

Success in This Role

• The ideal candidate is highly organized, proactive, and customer-focused, with the ability to support a high-performing sales team through efficient administration, accurate documentation, and responsive service.

Compensation

• Our base pay range for this role is $70,000 - $80,000/year.
• Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan.
• Offers will be reflective of the candidate’s location and experience.

Benefits

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hardworking humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in your wellbeing with a competitive benefits package designed to support your health, family, and future:

• Medical, Dental, and Vision Options: Nationwide plans to fit your personal healthcare needs.
• HSA with Employer Match: High-deductible health plan enrollees receive an annual company contribution to their Health Savings Account
• Company-Paid Life Insurance & Disability
• 401(k) Retirement Savings & Annual Employer Match
• Restricted Stock Units (RSUs)
• Pre-Tax Commuter Benefits
• Paid Parental Leave
• Paid vacation, 10 company holidays (including 1 floating holiday), sick time, and volunteer time off
• Monthly cell phone and internet stipend
• Education reimbursement up to $2,000 per calendar year to assist with your professional development
• Employee Resource Groups to build community and inclusion at work

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at [e-mail].

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.