Relationship Manager I

Frost; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

Paid time off

Job summary

Frost, a Texas-based bank with a long history, is seeking a Relationship Manager I to manage commercial customer relationships and ensure loan portfolio health. You’ll engage prospects, nurture key accounts, and coordinate with internal teams to support loan requests.

The role emphasizes building trust, integrity, and excellence in service, with opportunities for growth inside a company known for its stability and customer focus.

Qualifications

• Formal credit training or 2-3 years lending experience.
• Excellent written and verbal communication skills.
• Proficient in Microsoft applications.

Responsibilities

• Reach and maintain your target portfolio size within a specified time frame.
• Call prospects who are potentially profitable to the bank.
• Maintain the best interest of both the bank and customers in all matters.
• Develop an efficient working relationship with Concurrence and the Small Business Loan Center for loan requests.
• Closely monitor the assigned loan portfolio for any deterioration in repayment ability.
• Advise, teach, and train associate relationship managers on how to best serve our customers.

Skills

Lending experience

Credit training

Verbal communication

Written communication

Microsoft Office

Tools

Microsoft Office

Job description

Do you consider yourself to be a self-starter? Passionate about financial literacy? Are you willing to step outside your comfort zone in order to provide next-level products, services, and opportunities to our customers? If so, then the Relationship Manager I role might be for you!

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Relationship Manager I , it’s all about building relationships. In this role, you are responsible for the overall quality and longevity of our commercial customers’ relationships with the bank. Our relationship managers are adaptable, inquisitive, and driven to succeed. You will have the opportunity to be a part of a team that wins commercial awards year after year for customer service, valuing long‑term relationships above all else. Most importantly, this role is about building trust through every interaction and doing it with integrity, caring and excellence in mind.

What you’ll do:

Reach and maintain your target portfolio size within a specified time frame

Call prospects who are potentially profitable to the bank

Always maintain the best interest of both the bank and customers in all matters

Develop an efficient working relationship with Concurrence and the Small Business Loan Center for loan requests

Closely monitor the assigned loan portfolio for any deterioration in repayment ability

Advise, teach, and train associate relationship managers on how to best serve our customers

What you’ll need:

Formal credit training or 2-3 years lending experience

Ability to communicate with all levels of personnel

Excellent written and verbal communication skills

Proficient in Microsoft applications

Additional Preferred Skills:

Completion of 6+ hours of accounting coursework

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

Medical, dental, vision, long-term disability, and life insurance

401(k) matching

Generous holiday and paid time off schedule

Extensive health and wellness programs, including our Employee Assistance Program

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger.

Frost

Banking that’s people first, second and third. #ExactlyWhatYouUnexpected

Frost is a Texas-based financial institution offering banking, investment, and insurance services, committed to exceptional customer experiences and community well-being since 1868.

111 W Houston St, San Antonio, Texas 78205, US