Relationship Manager Associate

FirstBank; Nashville (TN); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

FirstBank is seeking a Relationship Manager Associate in Nashville to provide essential administrative support to the Relationship Manager team and front-line client service. You will help with loan documentation, closings, and ongoing file reviews while identifying cross-sell opportunities.

The role emphasizes compliance with banking regulations, attention to detail, and reliable attendance, supporting the RM team in delivering the FirstBank service experience to clients.

Formación

• Foundational understanding of banking industry regulatory compliance and bank policies.
• High school diploma or the equivalent required; Bachelor's degree preferred.
• Minimum two years banking experience preferred.
• National Mortgage Lending Service (NMLS) certification may be required.

Responsabilidades

• Provide administrative support to Relationship Manager team and assist with loan documentation and closing processes.
• Review loan files for completeness and collateral security.
• Monitor past dues, maturities, draws, and update RMs regularly.
• Develop relationships with bank partners to identify cross-sell opportunities.

Conocimientos

Customer service

Relationship building

Cross-sell opportunities

Banking operations

Educación

High school diploma

Bachelor's degree preferred

Descripción del empleo

Position Summary:

The Relationship Manager Associate (RMA) provides administrative processing support to the Relationship Manager (RM) team while providing a high level of customer service to clients. The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM team for sales opportunities and brand awareness.

Essential Duties and Responsibilities:

• Function as a member of the Relationship Manager team providing support to Commercial Real Estate and/or Retail Banking teams as needed.
• Prepare and review all account documentation pertinent to loans, and monitor the administration of the loan closing process.
• Review loan files to ensure file completeness, including the proper security of designated collateral.
• Monitor past dues and future maturities, manage draws, and update RMs on a regular basis.
• Actively work to develop relationships with all Bank partners to identify cross-sell opportunities and referral business.
• Answer phones and/or greet FirstBank visitors, providing assistance and direction as appropriate.
• May assist with preparation of Loan Committee packets.
• Provide consistent, distinctive service to all clients when delivering the FirstBank service experience.
• Practice safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, risk management policies, and security protocols.
• Regular and reliable attendance.
• Perform other duties as assigned.

Qualifications:

• Exhibit a foundational understanding of banking industry regulatory compliance including FirstBank-specific policies and procedures, applying knowledge and best practices as appropriate.
• High school diploma or the equivalent required, with Bachelor's degree preferred
• Minimum two years with banking experience preferred
• May require National Mortgage Lending Service (NMLS) certification