Relationship Manager

Vashi Electricals; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Vashi Electricals is seeking a sales-focused professional to maintain and grow sales of company products while achieving annual targets. The role emphasizes increasing quotation conversations and expanding the customer base across new locations.

You will also oversee collections within credit terms and address after-sales issues to ensure customer delight, while gathering feedback to improve products and services.

Qualifications

• Experience in maintaining and growing sales of company products.
• Ability to meet annual targets and incentives.
• Proven track record in new business development and quotation conversion.

Responsibilities

• Maintain and grow sales of company products.
• Strive to achieve assigned annual targets.
• Aim for 40% quotation win rate in last 28 days quotations.
• Handle collections within credit limits and periods.
• Resolve customer complaints and ensure customer delight.
• Collect regular customer feedback on products and services.

Skills

Sales

Crisis management

Time management

Assertiveness

Attention to detail

Multitasking

Work under pressure

Job description

Role & responsibilities

Sales

• Accountable for maintaining and growing Sales of the company products.
• Accountable to successfully achieve assigned annual targets.
• Responsible to achieve monthly maximum incentives against basket parameter in Employee
• Performance Monitoring Program of the Company.
• Responsible for increasing quotation conversation ratio.
• Closed and win quotation should be 40% (Considered Last 28 days Quotation)
• New Business Development.
• Responsible to increase customer database and achieve targets.
• Accountable for expansion of VISL brand (new areas / locations)

Collection

• Responsible for timely collections of payments from customers as per the credit limits and credit period assigned to them.

After Sales Service

• Responsible for resolving customer complaints and ensure customer delight.
• Take regular feedback from customers regarding products and services offered by VISL.

Additional Skills

• Strong crisis management and time management skills.
• Should be assertive and have an eye for detail.
• Ability to handle multiple tasks and work under pressure by meeting deadlines.