Relationship Manager

The National Council of Young Men’s Christian Associations of the United States of America; Tacoma (WA); Hybrid; USD 32,649 - 38,848; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance options

403(b) retirement saving plan

Paid vacation and sick leave

Employee Assistance Program

Professional training and certification

Discount on YMCA programs and services

Public Service Loan Forgiveness eligibility

Job summary

The National Council of Young Men’s Christian Associations of the United States of America is seeking a Relationship Manager to strengthen community relationships and develop corporate partnerships. This full-time role, offering a hybrid work model, involves strategic business development to enhance YMCA's impact.

Ideal candidates will have a Bachelor’s degree and relevant experience in business development or community relations. Benefits include comprehensive health plans, vacation accrual, and employee training opportunities. The compensation ranges from $23.70 to $28.20 per hour.

Qualifications

• 3+ years of experience in business development, sales, or account management.
• Demonstrated success in building relationships with stakeholders.
• Ability to meet revenue and business development goals.

Responsibilities

• Cultivating relationships with corporate partners and community organizations.
• Strategic partnership growth and customer relationship management.
• Engaging members and enhancing community impact.

Skills

Relationship management

Sales and fundraising

Strong communication skills

Proficiency in Salesforce

Education

Bachelor's Degree in Business Administration or related field

Tools

Salesforce

Microsoft Office

Teams

Zoom

Job description

As the Relationship Manager, you will play a key role on the Business Development Team, helping advance the YMCA’s mission by building meaningful connections throughout the community. This position is responsible for cultivating and strengthening relationships with corporate partners, community organizations, members, and other key stakeholders. Through strategic business development, partnership growth and stewardship, membership engagement, and customer relationship management, the Relationship Manager expands the YMCA’s reach, enhances community impact, and creates opportunities for long-term collaboration and support.

Compensation: $23.70 to $28.20 per hour (Compensation is determined based on relevant experience, skills, and qualifications, with most new hires starting between the minimum and midpoint of the posted wage range)

Position type: Full-Time, 40 Hours Per Week, Hybrid Position

Benefits: Medical, Dental, and Vision benefit plan options YMCA paid Life and Long-term Disability Insurance

• Opportunity to participate in the YMCA 403(b) retirement saving plan. After 2 years of Full-Time employment, the YMCA will contribute 8% of your monthly earnings
• Accrual of 15 days of paid vacation (vacation accruals increase with years of service)
• 8 paid Holidays/Floating Holidays per year
• Paid Sick Leave accrued at 1.23 hours for every 40 hours worked per year
• Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program and LifeMart employee discount center
• Professional training, education and certification opportunities
• 20% discount on YMCA programs, Child Care services, and merchandise
• Public Service Loan Forgiveness eligibility for Full-Time employees

• Bachelor's Degree in Business Administration, Marketing, Communications, Public Relations, Nonprofit Management, or a related field; or equivalent combination of education and experience (preferred).
• Three (3) years of experience in business development, sales, fundraising, account management, community relations, membership sales, donor relations, or partnership development (preferred).
• Demonstrated success building and maintaining relationships with diverse stakeholders.
• Experience meeting revenue, fundraising, sponsorship, membership, or business development goals.
• Strong verbal, written, and presentation communication skills.
• Ability to represent the YMCA professionally in community and business settings.
• Proficient in the use of Salesforce, Microsoft Office, Teams, Zoom, etc (preferred).
• Ability to manage multiple priorities and deadlines.
• Ability to work flexible hours, including occasional evenings and weekends for community events and meetings.
• Must be able to pass Background and Reference checks (in accordance with the WA State Fair Chance Act).
• Committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
• Able and willing to complete online Child Abuse Prevention training on first day, and other online and in-person training as required.