Relationship Manager

United Bank of Michigan; Byron Township (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid vacation and sick leave

Health, dental, vision, life insurance

401(k) with company match

Education reimbursement

Wellness opportunities

Training and development

Job summary

United Bank of Michigan in Byron Center, MI is seeking a full-time Relationship Manager to serve customers by meeting their financial objectives, processing transactions, opening accounts, and cross-selling banking services.

You will lead branch operations, coach staff, and support compliance while building lasting relationships through attentive service and effective communication.

Qualifications

• Associate’s degree or equivalent two-year college or technical school.
• 6 months to 1 year related experience and/or training.
• To register and maintain NMLS Unique Identifying Number.
• Regular standing and walking; utilizing hands & arms; ability to talk & hear.

Responsibilities

• Assist customers with banking needs, including processing transactions and managing accounts.
• Refer to affiliates and cross-sell services to meet financial objectives.
• Coordinate work assignments for branch staff and supervise daily branch operations.
• Coach and develop branch employees to improve customer experience.
• Ensure compliance responsibilities are met and participate in special projects.

Skills

Verbal communication

Written communication

Organization

Relationship building

Attention to detail

Follow-up

Education

Associate degree

Job description

We're a local bank that has been partnering with this community for more than a century. We've come alongside and helped build businesses, launch ideas, raise families and fulfill dreams. Our favorite mission is the kind that can have a positive impact every day.As a full-time employee of United Bank, you would join an outstanding, supportive culture of employees. You would also gain several attractive benefits, including the following:Paid vacation and sick (ESTA);Health, dental, vision, and life insurance;Long and short-term disability;401(k) retirement plan with company match;Education reimbursement;Wellness opportunities;Training and development opportunities;Pay for performance;Promote from within philosophy;Bank products and services;Veteran friendly employer.We have an excellent opportunity for a full-time Relationship Manager for our Byron Center, MI Branch. United Bank is searching for driven individuals who are focused on building relationships with our customers by meeting their financial objectives. Whether you have several years of experience or one year of banking experience, we would love to help you achieve your personal and professional goals.The Relationship Manager position is a fundamental position at United Bank. Relationship Managers have the important role of being the first impression our customers have of United Bank. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks. You will have a distinguished role in customer experience by making loans, opening new accounts, cross-selling services, and resolving problems. You will also coordinate work assignments for the branch staff and supervise the daily branch operations. You will assist in coaching and developing branch employees. It is the relationship you build with customers that creates account retention. In order to excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will also be responsible for areas of compliance as it relates to your position and may be assigned special projects or additional duties.This position requires:Associate’s degree or equivalent two-year college or technical school;6 months to 1 year related experience and/or training;To register and maintain NMLS Unique Identifying Number;Regular standing and walking;Utilizing hands & arms;Ability to talk & hear.United Bank of Michigan is proud to be an Equal Opportunity and Affirmative Action Employer, and to have an inclusive culture to promote and ensure equal opportunity regardless of race, color, sex, national origin, religion, disability, military and/or veteran status or any other legally protected status.If you require an accommodation to apply to this position, please call [phone], or email [e-mail]. This contact information is for accommodation purposes only.