Relationship Growth Banker

Citigroup; Gaithersburg (MD); On-site; USD 58,000 - 81,000; Full time

Job summary

Citigroup in Gaithersburg, MD is hiring a Personal Banker SAFE Act entry-level role to support sales, products, and service activities with the customer service team. You will foster customer relationships to build loyalty and help increase sales to individual consumer clients.

Responsibilities include handling small business opportunities under $250K, cross-selling treasury and related products, coaching branch staff, and promoting digital channels while ensuring compliance with Citi policies

Qualifications

• 0-2 years of relevant experience in banking or sales.
• Experience in banking, retail, or sales preferred.
• Knowledge of Smart Banking tools and technologies.
• NMLS registration; Safe Act compliant.
• Strong written and verbal communication skills.
• Bilingual Spanish preferred but not required.

Responsibilities

• Work with business credit requests under $250K.
• Refer larger lending opportunities and cross-sell treasury products.
• Build referral opportunities via COIs and MGM programs.
• Grow small business client base and implement sales plans.
• Provide coaching to tellers and branch staff on products and programs.
• Educate clients on services and digital channels and present product offers.
• Understand and comply with Citibank policies, standards and procedures.
• Assess risk with business decisions, protect Citi's reputation and assets.

Skills

Experience 0-2 yrs

Banking sales

Smart Banking tools

NMLS Safe Act

Written & verbal comms

Bilingual Spanish

Education

Bachelor's degree

Job description

Citigroup in Gaithersburg, MD is hiring a Personal Banker SAFE Act entry-level role to support sales, products, and service activities with the customer service team. You will foster customer relationships to build loyalty and help increase sales to individual consumer clients.

Responsibilities include handling small business opportunities under $250K, cross-selling treasury and related products, coaching branch staff, and promoting digital channels while ensuring compliance with Citi policies