Relationship-Driven Universal Banker

BayCoast Bank; Somerset (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Educational assistance

Tuition assistance

Defined Benefit Pension Plan

Employee banking perks

Career advancement opportunities

Job summary

BayCoast Bank in Somerset is seeking a Universal Banker (Full-Time) to deliver outstanding service and build lasting customer relationships. You will blend transactional banking with personalized financial solutions, process transactions, and assist customers with account openings under the Branch Manager.

Join a team that emphasizes community service, cross-sell opportunities, and professional development.

Qualifications

• High school diploma or equivalent.
• Minimum 4 months of customer service experience.
• Prior cash handling experience.
• Strong communication and interpersonal skills.
• Ability to obtain and maintain NMLS registration.
• Bilingual: Spanish/Portuguese a plus but not required.

Responsibilities

• Deliver professional, friendly, and efficient service.
• Respond to customer inquiries and resolve issues.
• Educate customers on banking products.
• Identify customer needs and recommend products.
• Generate referrals across business lines.
• Contribute to branch goals.
• Open accounts and assist with loan applications.
• Process teller transactions and balance accurately.
• Perform account maintenance and issue debit cards.
• Participate in training and marketing initiatives.
• Support branch operations and cross-training.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

NMLS registration

Bilingual - Spanish/Portuguese

Education

High school diploma or equivalent

Job description

BayCoast Bank in Somerset is seeking a Universal Banker (Full-Time) to deliver outstanding service and build lasting customer relationships. You will blend transactional banking with personalized financial solutions, process transactions, and assist customers with account openings under the Branch Manager.

Join a team that emphasizes community service, cross-sell opportunities, and professional development.