Relationship Builder — Customer Care Specialist

FNB Osakis; Minnesota; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid time off

Sick time

401(k) plan

Profit sharing

Employee discounts

Job summary

Glenwood State Bank in Glenwood, MN seeks a Full-Time Customer Relations Specialist to join our community banking team. You’ll provide prompt, friendly service through phone, live chat, and in-person interactions with current and prospective customers.

The role supports daily operations, handles inquiries and administrative tasks, coordinates deliveries, sorts mail, maintains a welcoming lobby, and assists with various operational needs.

Qualifications

• The ideal candidate is personable, professional, and genuinely enjoys helping others.
• Strong communication and interpersonal skills, attention to detail, organization, and the ability to manage multiple priorities are essential.
• Previous customer service or banking experience is helpful, but we’re willing to train the right person.

Responsibilities

• Provide prompt, friendly, and professional service through phone, live chat, and in-person interactions with customers.
• Answer questions, identify customer needs, and provide information about bank products and services.
• Support day-to-day operations, assist with inquiries and administrative tasks, coordinate deliveries, sort and distribute mail, maintain a welcoming lobby.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Glenwood State Bank in Glenwood, MN seeks a Full-Time Customer Relations Specialist to join our community banking team. You’ll provide prompt, friendly service through phone, live chat, and in-person interactions with current and prospective customers.

The role supports daily operations, handles inquiries and administrative tasks, coordinates deliveries, sorts mail, maintains a welcoming lobby, and assists with various operational needs.