Relationship Banking Specialist

Bank of America; Vernon (CT); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits

Job summary

Bank of America in Connecticut seeks a customer service role focused on educating clients at the lobby and processing self-service transactions. You will handle cash duties and engage clients to understand financial goals.

This position requires strong communication, problem-solving skills, and the ability to work weekends or extended hours as needed, with a focus on delivering a superior client experience.

Qualifications

• Enthusiastic, self-starter with strong work ethic focused on results.
• Collaborates to build and nurture client relationships.
• Shows passion and drive to improve clients' financial lives.
• Able to educate clients on self-service banking solutions (ATM/online/mobile).
• Adapts to new information and technology platforms.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, complying with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Skills

Adaptability

Client Focus

Oral Communications

Problem Solving

Relationship Building

Client Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Connecticut seeks a customer service role focused on educating clients at the lobby and processing self-service transactions. You will handle cash duties and engage clients to understand financial goals.

This position requires strong communication, problem-solving skills, and the ability to work weekends or extended hours as needed, with a focus on delivering a superior client experience.