Relationship Banking Advisor: Grow Loyalty & Lending

BMO Harris Bank

Napa (CA)

On-site

USD 46,000 - 76,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Retirement savings plans
Tuition reimbursement
Accident and life insurance

Job summary

BMO Harris Bank in Napa, CA is seeking a results-driven Retail Banking Sales & Service professional who delivers exceptional service. You will identify customer needs, offer tailored financial solutions, and collaborate with branch partners to enhance the customer experience.

The role emphasizes proactive engagement, needs assessments, and guidance on everyday banking, lending, investments, and home financing.

Qualifications

  • Typically between 2–3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Canada only: Registration to sell investment products completed – as appropriate for the jurisdiction.
  • Appropriate lending qualifications and designations.
  • Working knowledge of personal and small business customer needs and solutions.

Responsibilities

  • Engages customers to complete needs assessments and identify financial solutions across banking channels.
  • Provides advice on everyday banking, lending, home financing, investments, and small business solutions.
  • Delivers exceptional service and builds relationships within the community.
  • Ensures compliance with legal and regulatory requirements and risk guidelines.

Skills

Customer service
Sales ability
Communication skills
Interpersonal skills
Problem solving

Education

Post-secondary degree in related field
Lending qualifications & designations

Tools

Social media
Tablets/Smartphones/online tools

Job description

BMO Harris Bank in Napa, CA is seeking a results-driven Retail Banking Sales & Service professional who delivers exceptional service. You will identify customer needs, offer tailored financial solutions, and collaborate with branch partners to enhance the customer experience.

The role emphasizes proactive engagement, needs assessments, and guidance on everyday banking, lending, investments, and home financing.

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