Relationship Banking Advisor

Bank of America; Clemson (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is seeking a Client Service Specialist in Clemson, SC to engage clients in the lobby and assist with self-service banking, including mobile/online options and ATMs. You will process cash transactions, build client relationships, and connect customers to lending, investments, and other solutions.

The role requires a results-driven, customer-focused professional who can work in-office on a full-time schedule, including weekends.

Qualifications

• Energetic self-starter with strong work ethic and results focus.
• Collaborates effectively to build relationships
• Delivers an experience that improves clients' financial lives
• Able to identify solutions for clients based on needs
• Confident in communicating and engaging all clients
• Learns and adapts to new information and tech platforms
• Educates clients on simple banking transactions through self-service tools
• Strong critical thinking and problem-solving to meet client needs
• Follows processes and regulations in daily activities
• Manages time and capacity efficiently
• Focuses on results with client best interests in mind
• Able to work weekends or extended hours across locations

Responsibilities

• Engages clients in the lobby to assist with self-service transactions
• Processes cash transactions accurately and efficiently for clients
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages center traffic, appointments, and outbound calls
• Drives the client experience and connects clients to solutions
• Builds relationships to meet financial needs
• Adheres to applicable laws and regulations in daily activities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is seeking a Client Service Specialist in Clemson, SC to engage clients in the lobby and assist with self-service banking, including mobile/online options and ATMs. You will process cash transactions, build client relationships, and connect customers to lending, investments, and other solutions.

The role requires a results-driven, customer-focused professional who can work in-office on a full-time schedule, including weekends.