Relationship Banker - Worcester, MA area

Bank of America; Auburn (AL); On-site; USD 35,000 - 60,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their team and enhance clients' financial lives. This role involves building strong client relationships, managing financial center operations, and delivering exceptional service while adhering to regulations. With a commitment to diversity and inclusion, the company provides a supportive environment for personal and professional growth. If you are passionate about making a positive impact in the financial sector and enjoy collaborating with others, this position offers a fantastic opportunity to thrive in a dynamic and rewarding workplace.

Qualifications

• Strong work ethic with a focus on client interests.
• Ability to learn and adapt to new information and technology.

Responsibilities

• Executes risk culture and strives for operational excellence.
• Builds relationships with clients to meet their financial needs.

Skills

Client Relationship Management

Communication Skills

Problem-Solving Skills

Time Management

Adaptability to Technology

Education

High School Diploma / GED

Bachelor's Degree or Associate’s Degree in Business

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Responsibilities:

1. Executes the bank's risk culture and strives for operational excellence.
2. Builds relationships with clients to meet financial needs.
3. Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
4. Grows business knowledge and network by partnering with experts in small business, lending, and investments.
5. Manages financial center traffic, appointments, and outbound calls effectively.
6. Drives the client experience.
7. Manages cash responsibilities.

Required Qualifications:

1. Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
2. Collaborates effectively to get things done, building and nurturing strong relationships.
3. Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
4. Is confident in identifying solutions for new and existing clients based on their needs.
5. Communicates effectively and confidently, and is comfortable engaging all clients.
6. Has the ability to learn and adapt to new information and technology platforms.
7. Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
8. Applies strong critical thinking and problem-solving skills to meet clients’ needs.
9. Efficiently manages time and capacity.
10. Can be flexible to work weekends and/or extended hours as needed.

Desired Qualifications:

1. Experience in financial services and knowledge of financial services industry, products and solutions.
2. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
3. Six months of cash handling experience.
4. Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance.

Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent.

Shift:

1st shift (United States of America)

Hours Per Week:

40