Relationship Banker/ Sr. Relationship Banker - Hamilton Branch

Truist Financial Corporation; Hamilton (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading financial institution seeks a customer service representative to enhance client relationships and meet sales targets. You will provide top-notch service, support teller transactions as needed, and advise on consumer lending. Candidates should possess strong communication skills and a high school diploma, with relevant sales experience preferred.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation

Sick days

Holidays

Qualifications

• 2 years of client sales and service experience.
• Experience in sourcing and building client relationships.
• Compliance with SAFE within 30 days of employment.

Responsibilities

• Provide excellent client service both in person and on the phone.
• Contribute to sales targets by promoting products and services.
• Support team sales process by referring complex needs to specialists.

Skills

Interpersonal skills

Communication skills

Sales experience

Client relationship management

Multi-tasking

Education

High school diploma or equivalent

Associate’s degree or higher

Tools

Basic computer applications

Job description

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Job Grade: 104

Job Description: Responsible for providing an industry-leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships. Provides financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities. Cross-trained to support teller transactions as needed.

Essential Duties and Responsibilities:

1. Exercises advanced proficiency with routine client maintenance requests, problem resolution, and advanced sales functions regarding deposit, credit, convenience, and other product and service lines.
2. Contributes to meeting or exceeding client service and sales targets by offering products and services, focusing on developing, expanding, and retaining relationships.
3. Supports team sales process by conducting consultative conversations and referring complex client needs to internal specialists.
4. Participates fully in all components of the established Truist Retail Community Bank Leadership Routines.
5. Advances personal knowledge of sales techniques and products through training and meetings.
6. Advises on consumer lending options and takes loan applications.
7. Adheres to internal controls, operational procedures, and risk management policies, staying informed of policy updates.
8. Ensures a consistent client service experience by engaging clients courteously, conducting transactions, and assisting them within the branch.

Salary Range: The annual base salary ranges from $45,760 to $60,000.

Qualifications:

Required:

• High school diploma or equivalent
• 2 years of client sales and service experience
• Experience in sourcing and building client relationships
• Excellent interpersonal and communication skills
• Proficiency in basic computer applications
• Compliance with SAFE (Mortgage Licensing Act) within 30 days of employment
• Ability to multi-task and travel as needed
• Availability to work weekends and extended hours

Preferred:

• Associate’s degree or higher
• Ability to manage multiple priorities effectively
• Strong verbal and written communication skills
• Experience in selling deposit, credit, and retirement products
• Proven sales achievement
• Understanding of bank operations and policies

Benefits: Eligible employees working 20+ hours/week may access benefits including medical, dental, vision, life insurance, disability, savings accounts, 401(k), paid vacation, sick days, and holidays. Additional benefits may include pension plans, stock units, and deferred compensation, depending on the division and position.