Relationship Banker – Spanish Required

Jobtailor; Egg Harbor Township (NJ); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Jobtailor in New Jersey seeks a client-focused bank associate to engage with clients in the lobby and educate them on mobile, online, and ATM self-service options. You will process cash transactions accurately and build relationships to meet financial needs while adhering to laws and bank procedures.

The ideal candidate demonstrates strong communication, time management, and problem-solving skills, and is available for weekends/extended hours in various financial centers within a reasonable

Qualifications

• Spanish required
• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
• Effective collaboration and relationship-building skills
• Passion, commitment and drive to improve clients’ financial lives
• Ability to identify client solutions based on needs
• Effective and confident communication skills
• Ability to learn and adapt to new information and technology platforms
• Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
• Strong critical thinking and problem-solving skills
• Ability to follow established processes, guidelines, laws, and regulations
• Efficient time and capacity management
• Must be able to work weekends and/or extended hours
• May be scheduled at any financial center within a reasonable distance
• Minimum education: High School Diploma / GED / Secondary School or equivalent
• Desired: Experience in financial services and knowledge of financial services products and solutions
• Desired: One year of successful sales experience in a salary plus incentive environment with individual sales goals
• Desired: Six months of cash handling experience
• Desired: Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration, or finance

Responsibilities

• Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources
• Accurately and efficiently process cash transactions
• Hold in-depth conversations with clients to understand financial and life priorities
• Connect clients to solutions that meet financial goals
• Execute the bank’s risk culture and strive for operational excellence
• Build client relationships to meet financial needs
• Follow established processes and guidelines while adhering to applicable laws and regulations
• Partner with experts in small business, lending, and investments
• Manage financial center traffic, appointments, and outbound calls
• Drive the client experience
• Manage cash responsibilities

Skills

Spanish

Cash handling

Customer service

Time management

Communication

Education

High School Diploma / GED

Bachelor’s/Associate in business or finance

Job description

• Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, and ATM self-service resources
• Accurately and efficiently process cash transactions
• Hold in-depth conversations with clients to understand financial and life priorities
• Connect clients to solutions that meet financial goals
• Execute the bank’s risk culture and strive for operational excellence
• Build client relationships to meet financial needs
• Follow established processes and guidelines while adhering to applicable laws and regulations
• Partner with experts in small business, lending, and investments
• Manage financial center traffic, appointments, and outbound calls
• Drive the client experience
• Manage cash responsibilities

Requirements

• Spanish required
• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
• Effective collaboration and relationship-building skills
• Passion, commitment and drive to improve clients’ financial lives
• Ability to identify client solutions based on needs
• Effective and confident communication skills
• Ability to learn and adapt to new information and technology platforms
• Ability to educate clients on ATM, online banking, and mobile banking self-service technologies
• Strong critical thinking and problem-solving skills
• Ability to follow established processes, guidelines, laws, and regulations
• Efficient time and capacity management
• Must be able to work weekends and/or extended hours
• May be scheduled at any financial center within a reasonable distance
• Minimum education: High School Diploma / GED / Secondary School or equivalent
• Desired: Experience in financial services and knowledge of financial services products and solutions
• Desired: One year of successful sales experience in a salary plus incentive environment with individual sales goals
• Desired: Six months of cash handling experience
• Desired: Bachelor’s Degree or business-relevant Associate’s Degree such as business management, business administration, or finance

Core Competencies

Demonstrates strong client engagement and relationship-building skills while effectively educating clients on financial solutions and self-service technologies. Proficient in cash handling and adhering to regulatory guidelines to drive operational excellence.

Highest-signal resume keywords

• Spanish Language Proficiency
• Cash Handling Experience
• Financial Services Knowledge
• Sales Experience in Financial Services
• Client Relationship Management

Hard Skills

• Cash Transaction Processing
• Mobile Banking Education
• Online Banking Education
• ATM Self-Service Education
• Financial Needs Assessment
• Risk Culture Execution
• Operational Excellence
• Time Management
• Problem-Solving
• Process Adherence

Soft Skills

• Effective Communication
• Collaboration Skills
• Motivation and Drive
• Critical Thinking
• Relationship Building

Industry Keywords

• Financial Services
• Client Experience
• Sales Goals
• Financial Products
• Regulatory Compliance