Relationship Banker - Scottsdale Market - Scottsdale, AZ

JPMorganChase; Scottsdale (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading financial services firm is seeking a Relationship Banker in Scottsdale, AZ. This role focuses on delivering exceptional customer service, building relationships, and providing tailored financial solutions. Applicants should have experience in retail banking and excellent communication skills. Join a dynamic team committed to helping customers achieve their financial goals.

Benefits

Competitive rewards package

Benefits

Commitment to diversity and inclusion

Qualifications

• 1+ year of experience in Retail banking sales or related industry.
• Excellent communication skills, both in person and over the phone.

Responsibilities

• Delivers an exceptional customer experience with a customer-first attitude.
• Manages assigned customers to build lasting relationships.
• Educates customers and connects them to technology.

Skills

Customer Service

Communication

Relationship Building

Education

High school degree

Job description

Relationship Banker - Scottsdale Market - Scottsdale, AZ

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Job Description
You have a passion for helping customers, building relationships, and delivering extraordinary customer service. You are energetic and enthusiastic as the face of Chase to our retail branch customers. From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.

Job Responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required Qualifications, Capabilities, And Skills

• 1+ year of experience in Retail banking sales, Financial services sales, or related industry, with proven success in establishing new clients, deepening customer relationships, and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred Qualifications, Capabilities, And Skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. Employment offers are contingent on review of criminal history, credit report, and other relevant information to demonstrate financial responsibility and good character. Felony convictions within the last seven years will disqualify applicants. Continued employment depends on compliance with these regulations and successful registration with NMLS as required.

About Us

JPMorgan Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We offer a competitive rewards package, benefits, and are committed to diversity and inclusion.

About The Team

Our Consumer & Community Banking division serves our Chase customers through various financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We lead in credit card sales, deposit growth, and digital solutions, ranking first in customer satisfaction.