Relationship Banker - SC St Louis Market - Arnold, MO

JPMorganChase; Arnold (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading financial services firm is seeking a Relationship Banker in Arnold, MO. The role focuses on building meaningful customer relationships and delivering exceptional service. Candidates should have experience in retail banking and strong communication skills. Join a team that values customer success and offers career development opportunities.

Benefits

Competitive compensation

Benefits

Diverse, inclusive work environment

Qualifications

• 1+ year of experience in retail banking or financial services.
• Completion of required licenses within 180 days of hire.

Responsibilities

• Deliver exceptional customer experience with a customer-first attitude.
• Manage assigned customers and build lasting relationships.
• Educate customers on financial products and services.

Skills

Communication

Customer Service

Relationship Building

Education

High school diploma

Job description

Relationship Banker - SC St Louis Market - Arnold, MO

Join to apply for the Relationship Banker - SC St Louis Market - Arnold, MO role at JPMorgan Chase

Job Description

You have a passion for helping customers, building relationships, and delivering extraordinary customer service. You are energetic and enthusiastic as the face of Chase to our retail branch customers. From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.

As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will make the lives of customers easier by sharing and setting up self-service options to access their accounts 24/7.

Job Responsibilities

• Deliver an exceptional customer experience by acting with a customer-first attitude
• Manage assigned customers and proactively meet with them, both in person and over the phone, to build lasting relationships, discover financial needs, and recommend suitable products and services
• Make personal connections, engage and educate customers, ask open-ended questions, and listen to establish trust and build lasting relationships
• Influence, educate, and connect customers to technology
• Provide financial options for customers using a consultative approach
• Learn products, services, and procedures quickly and accurately, delivering solutions that integrate One Chase products
• Partner with Specialists (Financial Advisors, Mortgage Bankers, Business Relationship Managers) to connect customers to experts for specialized financial needs

Required Qualifications, Capabilities, And Skills

• 1+ year of experience in Retail banking sales, Financial services sales, or related industry roles, with proven success in establishing new clients, deepening relationships, and delivering results
• High school diploma, GED, or equivalent
• Completion of required licenses and exams (SIE, Series 6/7, 63/66, Life licenses) within 180 days of hire
• Ability to operate within risk parameters and meet compliance obligations
• Excellent communication skills, both in person and over the phone, with the ability to tailor product features to customer needs
• Flexibility to work branch hours including weekends and evenings

Preferred Qualifications, Capabilities, And Skills

• College degree or military experience
• Strong organization and follow-up skills
• Confidence in sharing product knowledge and solutions with clients
• Experience with policies, procedures, and regulatory requirements

Additional Information

This position is subject to the Dodd-Frank/Truth in Lending Act requirements for Loan Originators, including background checks, licensing, and registration with NMLS. Employment is contingent upon compliance with these regulations.

About Us: Chase is a leading financial services firm committed to creating lifelong relationships and helping customers achieve their financial goals. We offer competitive compensation, benefits, and a diverse, inclusive work environment.