Relationship Banker: Sales, Service & Notary

Blue Ridge Bank; Chester (AR); On-site; USD 35,000 - 49,000; Full time

Job summary

Blue Ridge Bank is seeking a customer-focused Teller to support transactions, new account openings, and referrals at branch locations in the United States. The role emphasizes service quality, accuracy, and collaboration with teammates.

You will work toward branch sales goals, identify customer needs, and promote the Bank’s products while ensuring compliance with bank policies and procedures. High school diploma required, strong MS Office skills and sales ability preferred.

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong presentation skills and ability to meet sales and service goals.
• Excellent organizational skills and attention to detail.
• Strong decision-making and problem-resolution abilities.

Responsibilities

• Deliver outstanding service while performing a variety of customer transactions and inquiries.
• Offer guidance to customers and provide a full spectrum of customer services.
• Set, achieve, and exceed service standards by adhering to established Service Quality Standards.
• Achieve individual sales goals.
• Support accomplishment of branch sales goals by identifying customer needs and promoting/selling the Bank’s products/services.
• Develop strong customer relationships through performing new account follow-up for business and personal accounts and performing account maintenance in a timely manner.
• Identify opportunities to grow relationships and independently call on and develop new, existing, and prospective consumer and business customers.
• Complete arrangements and documents for special services.
• Stay informed of industry trends, competitor information, and maintains knowledge of the Bank’s products/services and pricing.
• Utilize software to identify customers’ needs and refer to other lines of business.
• Perform branch functions and support other branch employees.
• Adhere and help to ensure adherence to operational guidelines.
• Audit drawers and perform spot checks on cash drawer limits when necessary.
• Plan, monitor and adhere to the cash requirements of the branch; place cash order and prepare shipment.
• Endure satisfactory audit ratings are achieved at the branch level.
• May provide Notary services, Signature Guarantee and serve as back up for branch leadership when necessary.
• Maintain compliance with and adhere to all state and federal regulations and bank policies.
• Other tasks as assigned.
• Create value for the bank and its employees.
• Be a good teammate.
• Live our core values.

Skills

MS Office

Presentation skills

Sales goals attainment

Organizational skills

Decision making

Education

High school diploma

Job description

Blue Ridge Bank is seeking a customer-focused Teller to support transactions, new account openings, and referrals at branch locations in the United States. The role emphasizes service quality, accuracy, and collaboration with teammates.

You will work toward branch sales goals, identify customer needs, and promote the Bank’s products while ensuring compliance with bank policies and procedures. High school diploma required, strong MS Office skills and sales ability preferred.