Relationship Banker: Personal & Small-Business Solutions

Hispanic Alliance for Career Enhancement; Des Moines (IA); On-site; USD 41,714 - 65,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Retirement savings plans

Job summary

BMO Financial Group in Des Moines is hiring a banking professional to deliver exceptional service and identify financial solutions for customers. You will engage existing customers and prospects, conduct needs assessments, and guide them to appropriate banking channels and products.

The role emphasizes compliance, risk awareness and collaborative teamwork. Ideal candidates have 2+ years in financial services, strong communication and sales skills, and a post-secondary degree.

Qualifications

• Experience delivering customer service in a financial services setting.
• Strong sales orientation with ability to identify needs and recommend solutions.
• Excellent communication, listening and relationship-building abilities.
• Analytical mindset with problem-solving and decision-making skills.
• Ability to collaborate with colleagues to serve customers across channels.

Responsibilities

• Provide needs-based assessments to grow loyalty and identify opportunities.
• Advise on banking solutions across everyday banking, lending, and investments.
• Promote digital and self-serve options to simplify the customer experience.
• Handle customer transactions and support branch operations.
• Develop new relationships and manage risk in lending and compliance.

Skills

Customer service

Sales experience

Interpersonal skills

Communication skills

Analytical thinking

Problem solving

Team collaboration

Education

Post-secondary degree

Job description

BMO Financial Group in Des Moines is hiring a banking professional to deliver exceptional service and identify financial solutions for customers. You will engage existing customers and prospects, conduct needs assessments, and guide them to appropriate banking channels and products.

The role emphasizes compliance, risk awareness and collaborative teamwork. Ideal candidates have 2+ years in financial services, strong communication and sales skills, and a post-secondary degree.