Relationship Banker - Personal Finance & Lending Advisor

BMO U.S.; San Diego (CA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group in the United States seeks a Customer Advisor who delivers exceptional service by identifying customer needs and guiding them to suitable financial solutions. You will collaborate with branch teams and partners to create a strong customer experience.

You will lead needs assessments, recommend personal banking and lending options, and build relationships across the community. The role requires a consultative sales mindset, excellent communication, and adherence to risk and

Qualifications

• Typically 2–3 years of relevant experience in financial services or related field.
• Experience in consultative customer service or sales preferred.
• Working knowledge of personal banking products and lending solutions.
• Understanding of risk management, compliance, and regulatory requirements.

Responsibilities

• Delivers exceptional service to BMO customers and prospects.
• Identifies customer needs and provides advice on financial solutions.
• Engages customers to complete needs assessments and recommends tailored banking options.
• Proactively engages existing customers and prospects to grow loyalty and opportunities.
• Assists with digital self-serve options and guides customers to efficient channels.
• Supports transactions and builds new relationships within the community.
• Assists with risk and compliance processes to protect customer assets.

Skills

Needs-based assessments

Consultative sales

Interpersonal skills

Communication (verbal)

Problem solving

Attention to detail

Relationship building

Education

Post-secondary degree in related field (desirable)

Job description

BMO Financial Group in the United States seeks a Customer Advisor who delivers exceptional service by identifying customer needs and guiding them to suitable financial solutions. You will collaborate with branch teams and partners to create a strong customer experience.

You will lead needs assessments, recommend personal banking and lending options, and build relationships across the community. The role requires a consultative sales mindset, excellent communication, and adherence to risk and