Relationship Banker: Personal Banking & Growth

associatedbank; Elgin (IL); On-site; USD 23,000 - 40,000; Full time

Benefits offered by this job

401(k) and Pension

Volunteer time off

Diversity-focused colleague groups

Professional development

Well-being programs and incentives

Parental leave

Employee stock purchase plan

Military benefits

Personal banking benefits

Job summary

Associated Bank is hiring a Banker to deliver outstanding customer service, process transactions, and help customers meet their financial goals. You will open new accounts, cross‑sell products, and collaborate with specialists across insurance and mortgage teams.

The role emphasizes compliance, digital banking education, and community outreach. The ideal candidate has a HS diploma and up to 2 years in customer‑facing sales or service, with a track record in banking or retail sales preferred.

Qualifications

• High school diploma or equivalent required.
• Up to 2 years of customer‑facing sales and/or service experience preferred.

Responsibilities

• Deliver outstanding customer service by processing transactions efficiently.
• Identify opportunities to recommend products and services to support customers’ financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide financial solutions.
• Support branch operations and maintain compliance with policies and regulations.
• Participate in the Banker Roadmap program and complete training milestones and certifications.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.

Skills

Customer service

Sales experience

Cash handling

Relationship building

Education

High school diploma

2 years customer-facing sales/service

Job description

Associated Bank is hiring a Banker to deliver outstanding customer service, process transactions, and help customers meet their financial goals. You will open new accounts, cross‑sell products, and collaborate with specialists across insurance and mortgage teams.

The role emphasizes compliance, digital banking education, and community outreach. The ideal candidate has a HS diploma and up to 2 years in customer‑facing sales or service, with a track record in banking or retail sales preferred.