Relationship Banker - Personal Banking Advisor

BMO; Encinitas (CA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group is seeking a Retail Banking Sales & Service professional in the United States. The role centers on delivering exceptional service, identifying customer needs, and advising on financial solutions across everyday banking, lending, home financing, and small business options.

You will engage with customers to grow loyalty, complete needs assessments, and guide clients toward digital tools to simplify banking.

Qualifications

• Typically 2–3 years of relevant experience and a post-secondary degree in related field.
• Experience in financial services is an asset.
• Strong verbal and written communication skills with a consultative approach.
• Ability to identify customer needs and recommend tailored financial solutions.

Responsibilities

• Delivers exceptional service to customers and prospects.
• Identifies customer needs and provides guidance on financial solutions.
• Engages customers to grow loyalty and identify opportunities.
• Collaborates with branch and partners to meet business objectives.
• Ensures compliant lending and risk management in line with policies.

Skills

Customer service mindset

Communication skills

Problem solving

Interpersonal skills

Financial products knowledge

Education

Post-secondary degree in related field

Tools

Tablets

Smartphones

Online tools

Job description

BMO Financial Group is seeking a Retail Banking Sales & Service professional in the United States. The role centers on delivering exceptional service, identifying customer needs, and advising on financial solutions across everyday banking, lending, home financing, and small business options.

You will engage with customers to grow loyalty, complete needs assessments, and guide clients toward digital tools to simplify banking.