Relationship Banker or Senior Relationship Banker - Salisbury/Jake Alexander

Truist; Salisbury (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading financial institution is seeking a Relationship Banker or Senior Relationship Banker for its Salisbury location. The role involves providing exceptional client service, developing client relationships, and advising on financial solutions. Candidates should have a high school diploma, client sales experience, and excellent communication skills. The position offers a variety of benefits for eligible employees, including medical and retirement plans.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Paid Vacation

Sick Days

Holidays

Qualifications

• 2 years of client sales and service experience.
• Must be SAFE compliant within 30 days of employment.

Responsibilities

• Provide industry-leading client service and expand client relationships.
• Support team sales process and conduct consultative conversations.
• Adhere to internal controls and ensure compliance.

Skills

Interpersonal Skills

Communication Skills

Multi-tasking

Education

High school diploma or equivalent

Associate’s degree or higher

Tools

Microsoft Office

Job description

Relationship Banker or Senior Relationship Banker - Salisbury/Jake Alexander

Join to apply for the Relationship Banker or Senior Relationship Banker - Salisbury/Jake Alexander role at Truist.

Position Overview: Responsible for providing an industry-leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships. Provides financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities. Cross-trained to support teller transactions as needed.

Essential Duties and Responsibilities:

1. Exercise advanced proficiency with routine client maintenance requests, problem resolution, and advanced sales functions regarding deposit, credit, convenience, and other product and service lines.
2. Contribute to meeting or exceeding client service and sales targets by offering products and services focused on developing, expanding, and retaining relationships.
3. Support team sales process by conducting consultative conversations and referring more complex client needs or financial goals to other internal specialists.
4. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
5. Advance individual knowledge of sales techniques and product knowledge through attending meetings, training classes, and online learning.
6. Advise on consumer lending options and take loan applications.
7. Adhere to internal controls, operational procedures, and risk management policies, staying informed of policy changes to ensure compliance.
8. Ensure a consistent client service experience by engaging clients courteously during transactions and helping them navigate within the branch.

Qualifications:

Required:

• High school diploma or equivalent
• 2 years of client sales and service experience
• Experience sourcing and prospecting for new clients and building client relationships
• Excellent interpersonal and communication skills
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Must be SAFE compliant within 30 days of employment, including NMLS background check
• Ability to multi-task under time constraints
• Ability to travel for temporary staffing needs and occasional overnights

Preferred:

• Associate’s degree or higher
• Ability to handle multiple priorities efficiently
• Strong verbal and written communication skills
• Experience discussing, recommending, and selling deposit, credit, and retirement products
• Proven success in meeting or exceeding sales goals
• Understanding of bank operations, policies, and procedures

Benefits:

Eligible employees working 20+ hours per week may receive medical, dental, vision, life insurance, disability, savings accounts, 401(k), paid vacation, sick days, and holidays. Additional benefits may include pension plans, stock units, and deferred compensation, depending on the division and position.

Truist is an Equal Opportunity Employer and a Drug-Free Workplace.