Relationship Banker or Senior Relationship Banker - Salem

Truist; Salem (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Relationship Banker to enhance client experiences and build lasting relationships. This role involves delivering exceptional service both in person and over the phone, providing tailored financial solutions, and supporting teller transactions. Ideal candidates will have a strong background in client sales and service, excellent communication skills, and a commitment to meeting client needs. Join a forward-thinking company that values teamwork and innovation, and enjoy a comprehensive benefits package that supports your well-being and career growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k Plan

Paid Vacation

Sick Days

Holidays

Qualifications

• 2+ years of client sales and service experience required.
• Must become SAFE compliant within 30 days of employment.

Responsibilities

• Deliver exceptional client service in person and over the phone.
• Support the sales process through consultative conversations.

Skills

Client Relationship Management

Sales Techniques

Communication Skills

Multitasking

Basic Computer Applications

Education

High School Diploma

Associate's Degree

Job description

Relationship Banker or Senior Relationship Banker - Salem

Join to apply for the Relationship Banker or Senior Relationship Banker - Salem role at Truist.

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Position Type: Regular
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)

Job Description

Responsible for delivering an industry-leading client service experience both in person and over the phone, developing and expanding client relationships. Provides financial solutions based on consultative conversations and refers clients to other business partners for additional growth. Supports teller transactions as needed.

Essential Duties and Responsibilities

• Handle routine client requests, resolve problems, and perform advanced sales functions related to deposit, credit, and other service lines.
• Contribute to meeting or exceeding client service and sales targets by offering suitable products and services.
• Support the sales process through consultative conversations and referring complex needs to specialists.
• Participate in all components of Truist Retail Community Bank Leadership routines.
• Enhance sales techniques and product knowledge through training and meetings.
• Advise on consumer lending options and process loan applications.
• Adhere to internal controls, operational procedures, and risk management policies.
• Provide a consistent client service experience with courteous interactions, assisting with transactions and guiding clients within the branch.

Qualifications

Required:

• High school diploma or equivalent
• At least 2 years of client sales and service experience
• Experience sourcing and building client relationships
• Excellent interpersonal and communication skills
• Proficiency in basic computer applications
• Must become SAFE compliant within 30 days of employment
• Ability to multi-task and travel as needed
• Availability to work weekends and extended hours

Preferred:

• Associate’s degree or higher
• Strong multitasking skills under time constraints
• Excellent verbal and written communication skills
• Experience selling deposit, credit, and retirement products
• Proven sales success
• Understanding of bank operations and policies

Benefits include medical, dental, vision, life insurance, disability, savings plans, 401k, paid vacation, sick days, holidays, and other perks. Truist is an Equal Opportunity Employer and a Drug-Free Workplace.