Relationship Banker II (Float) – Multi-Location

TD Bank; Miami (FL); On-site; USD 33,000 - 47,000; Full time

Job summary

TD Bank in Miami, Florida is seeking a Retail Banker II Float who serves as a customer liaison, delivering TD's Brand promise through financial expertise and consultative advice on personal banking solutions. The role supports growth by identifying suitable TD solutions and optimizing the customer relationship, with the flexibility to work across multiple store locations.

The position requires 2+ years of related experience, a HS diploma or GED (2-year degree preferred), and active NMLS

Qualifications

• HS Diploma or GED is required; a 2-year degree is preferred.
• Notary license is preferred but not mandatory.
• Experience in customer service and banking is beneficial.

Responsibilities

• Delivers Legendary Experience by helping customers and building relationships.
• Provides end-to-end advice using product knowledge and TD policies.
• Identifies TD solutions to support customers' financial goals.
• Utilizes CRM tools to understand customer needs and opportunities.
• Resolves issues with TD policies and processes to satisfy customers.
• Supports cross-functional teams to enhance the customer journey.

Skills

Customer service

Communication

Teamwork

Adaptability

Multitasking

Sales awareness

Education

HS Diploma or GED

2-year college degree preferred

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Miami, Florida is seeking a Retail Banker II Float who serves as a customer liaison, delivering TD's Brand promise through financial expertise and consultative advice on personal banking solutions. The role supports growth by identifying suitable TD solutions and optimizing the customer relationship, with the flexibility to work across multiple store locations.

The position requires 2+ years of related experience, a HS diploma or GED (2-year degree preferred), and active NMLS