Relationship Banker II - Client Care & Growth

TD Bank Group; Center Square (PA); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank Group in Blue Bell, PA is seeking a client-facing banking associate to handle everyday banking needs and provide high-touch service. You will manage client flow, respond to inquiries, and refer clients to specialists as needed.

The role emphasizes hospitality, accurate transactions, and knowledge of banking products to help clients achieve their financial goals while adhering to risk standards. A Notary license is preferred but not required.

Qualifications

• High school diploma or GED required or preferred.
• Excellent communication skills and ability to work in a fast-paced environment.
• Proficient in Microsoft Office and problem-solving abilities.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow, serving as the first point of contact for client inquiries and referrals.
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Educates clients on banking products and digital capabilities to enhance convenience and financial well-being.

Skills

Strong organization skills

Excellent communication skills

Problem-solving skills

Ability to schedule and prioritize

Ability to work independently

Proficient in Microsoft Office

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group in Blue Bell, PA is seeking a client-facing banking associate to handle everyday banking needs and provide high-touch service. You will manage client flow, respond to inquiries, and refer clients to specialists as needed.

The role emphasizes hospitality, accurate transactions, and knowledge of banking products to help clients achieve their financial goals while adhering to risk standards. A Notary license is preferred but not required.