Relationship Banker I — Growth & Incentives

Regions Bank; Fishers (IN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank is seeking a Relationship Banker I in Fishers, IN, to deliver exceptional customer experiences at the cash line and over the phone. You will process transactions, answer inquiries, and identify customer needs while guiding them to Regions’ digital tools.

Experience in teller, limited banking, or retail sales helps, with opportunities for career growth, training, and upward mobility within the bank.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
• Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank.
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Assists branch and fellow team members with basic tasks to aid in customer problem resolution.
• Refers customers to an internal team of experts when more complex financial goals and needs are recognized.

Education

High School Diploma or GED

Job description

Regions Bank is seeking a Relationship Banker I in Fishers, IN, to deliver exceptional customer experiences at the cash line and over the phone. You will process transactions, answer inquiries, and identify customer needs while guiding them to Regions’ digital tools.

Experience in teller, limited banking, or retail sales helps, with opportunities for career growth, training, and upward mobility within the bank.