Relationship Banker I - Customer Experience Pro

First United Bank; Krum (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Award-winning culture

Growth opportunities

401(k) matching

Wellness program

Education assistance

Job summary

First United Bank in Krum, TX is seeking a Relationship Banker I to serve as the single point of contact for customers, understanding needs, and matching them with appropriate bank products.

The role emphasizes exceptional service, accurate cash handling, and adherence to policy and regulatory standards while achieving individual and team goals. The position offers growth opportunities within a supportive culture.

Qualifications

• High School Diploma strongly preferred.
• Some college is strongly preferred.
• Experience in retail or customer-facing roles is beneficial.

Responsibilities

• Maintains knowledge of First United Bank products and regulatory issues.
• Opens new accounts and processes transactions.
• Proactively resolve customer complaints and issues.
• Builds strong customer relationships and provides personalized service.

Skills

Customer service

Cash handling

Time management

Communication

Active listening

Critical thinking

Ethical conduct

Multitasking

Education

High school diploma

Some college

Job description

First United Bank in Krum, TX is seeking a Relationship Banker I to serve as the single point of contact for customers, understanding needs, and matching them with appropriate bank products.

The role emphasizes exceptional service, accurate cash handling, and adherence to policy and regulatory standards while achieving individual and team goals. The position offers growth opportunities within a supportive culture.