Relationship Banker I

Talentify; Kansas City (MO); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Hybrid work flexibility

Health plans (HSA, FSA, PPO)

4 weeks PTO + holidays

401k with company match

Parental leave

Employee Assistance Program

Wellness programs and onsite gym

Job summary

nbkc bank is seeking a Relationship Banker in Liberty, MO to be a friendly, trusted face in our community banking team. You’ll help customers with day-to-day banking, provide financial guidance, and deepen relationships through cross-selling and personalized service.

The ideal candidate brings strong customer service skills, at least 1 year of banking experience, and a teamwork mindset. The role offers a hybrid in-office experience with opportunities to support other nbkc locations.

Qualifications

• High School Diploma or GED required.
• At least 1 year of previous banking experience.
• Strong customer service skills.
• Ability to work as part of a team and support branch goals.
• Knowledge of retail banking products and compliance is a plus.
• Proficiency with Microsoft Office.

Responsibilities

• Open and process new deposit accounts and explain bank products and services.
• Actively sell, cross sell, and refer products to meet goals.
• Identify customer needs by building relationships and staying engaged in the community.
• Deliver exceptional service in person, by phone, or electronically.
• Handle a range of customer service issues and inquiries.
• Operate and balance a cash drawer; process deposits, withdrawals, payments, and other transactions.
• Prepare settlements with accuracy.
• Issue money orders, cashier’s checks, gift cards, and other monetary instruments.
• Follow bank procedures and regulatory guidelines.
• Stay updated on regulations and training.
• Collaborate with the branch team and support other nbkc locations as needed.

Skills

Customer service

Team player

Banking knowledge

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

We’re Hiring: Relationship Banker - Liberty, MO Retail Banking Team

If you love helping people, solving problems, and being the friendly, trusted face of a community bank, this might be your perfect next step. nbkc bank is looking for an energetic and customer focused Relationship Banker to join our Leawood Retail Banking team.

What You’ll Do

As a Relationship Banker, you’ll be the go-to person customers count on for day to day banking support and meaningful financial guidance. You will blend your banking expertise with exceptional service to deepen relationships and help customers achieve their goals.

Here’s what your work will look like:

• Open and process new deposit accounts and confidently explain bank products and services
• Actively sell, cross sell, and refer products to meet individual, branch, and bank goals
• Identify customer needs by building strong relationships and staying engaged in the community
• Deliver exceptional service by greeting customers promptly and supporting them in person, by phone, or electronically
• Research and resolve a wide range of customer service issues
• Operate a cash drawer daily while accurately processing deposits, withdrawals, payments, and other transactions
• Balance your cash drawer and prepare settlements with precision
• Issue money orders, cashier’s checks, gift cards, and other monetary instruments
• Follow all bank procedures and regulatory guidelines
• Stay up to date on new regulations and required training
• Work as part of a highly collaborative branch team
• Support other branch locations within the nbkc network as needed
• Complete additional duties and projects as assigned

What You’ll Bring

We’re looking for someone who loves working with people, thrives in a fast-paced customer environment, and understands the importance of accuracy and trust in banking.

Required

• High School Diploma or GED
• At least 1 year of previous banking experience
• Strong customer service skills
• Ability to work as part of a team and support branch goals
• Knowledge of retail banking products and compliance is a plus
• Proficiency with Microsoft Office

Bonus Points

• Ability to identify customer needs confidently
• Strong number and detail orientation
• Ability to perform essential job functions with or without accommodation
• Excellent verbal and written communication skills
• Solid computer skills

Our Hiring Process

We respect your time. After reviewing your application, we’ll reach out with next steps, whether that’s a phone chat, a video call, or even grabbing a coffee. You’ll always know where you stand in the process.

Why You’ll Love Working at nbkc

Perks and benefits you’ll brag about:

• Hybrid flexibility for many roles, with this position offering an engaging in office experience
• Multiple comprehensive health plans including HSA, FSA, and PPO options
• 4 weeks of PTO, 12 paid holidays, your birthday off, and 8 volunteer hours each year
• 401k with immediate vesting and a generous company match
• Paid parental leave
• Access to behavioral health advocates and an Employee Assistance Program
• Wellness programs, reimbursement perks, and an onsite gym at HQ 8320 Ward Pkwy
• Four week paid sabbaticals at your 10, 18, and 25 year anniversaries
• A collaborative, growth minded culture that values innovation and ideas
• Meaningful work helping customers reach their financial goals
• Career growth opportunities in an evolving and innovative industry

About nbkc

nbkc isn’t your typical bank, and we’re proud of that. We invest in people, technology, and a culture that empowers everyone to do their best work.

We are committed to building an inclusive workplace where everyone feels welcome and valued. We believe diverse teams create stronger ideas, better outcomes, and a more rewarding place to work.

We have earned recognition as one of Kansas City’s Best Places to Work for more than five years, and we've been recognized again in 2026 as a Best Places to Work. Once you’re here, you’ll understand why.

Ready to join a team that truly cares?

nbkc bank is an Equal Opportunity and Aff... Minority, Female, Disability, Veteran, Gender Identity, and Sexual Orientation.