Relationship Banker - Hershey's Mill Branch

Truist; West Chester (Chester County); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading bank is seeking a Relationship Banker for the Hershey's Mill Branch. This role focuses on providing exceptional client service, developing relationships, and offering tailored financial solutions. Candidates should have strong sales experience and excellent communication skills, along with a high school diploma. The position includes training and opportunities for growth within the bank.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Paid Vacation

Sick Days

Holidays

Qualifications

• At least 2 years of client sales and service experience.
• Must be SAFE compliant within 30 days of employment.

Responsibilities

• Handle routine client maintenance requests and resolve problems.
• Meet or exceed client service and sales targets.
• Advise on consumer lending options and process loan applications.

Skills

Interpersonal Skills

Communication Skills

Sales Skills

Education

High school diploma or equivalent

Associate’s degree or higher

Tools

Microsoft Office

Job description

Relationship Banker - Hershey's Mill Branch

Join to apply for the Relationship Banker - Hershey's Mill Branch role at Truist.

This position involves providing exceptional client service both in person and over the phone, developing and expanding client relationships, and offering financial solutions tailored to client needs. The role includes cross-training to support teller transactions.

Essential Duties and Responsibilities

1. Handle routine client maintenance requests, resolve problems, and perform advanced sales functions related to deposit, credit, and other product lines.
2. Meet or exceed client service and sales targets by offering products and services that develop and retain relationships.
3. Support the sales process through consultative conversations and referrals to internal specialists for complex needs.
4. Participate in all components of Truist Retail Community Bank Leadership routines.
5. Enhance sales techniques and product knowledge through ongoing training and meetings.
6. Advise on consumer lending options and process loan applications.
7. Comply with internal controls, operational procedures, and risk management policies, staying informed of policy changes.
8. Provide a consistent client service experience by engaging clients courteously, conducting transactions, and assisting them within the branch.

Qualifications

Required Qualifications

• High school diploma or equivalent
• At least 2 years of client sales and service experience
• Experience in sourcing, prospecting, and relationship building
• Excellent interpersonal and communication skills
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Must be SAFE compliant within 30 days of employment, including NMLS background checks
• Ability to multi-task and travel as needed
• Availability to work weekends and extended hours

Preferred Qualifications

• Associate’s degree or higher
• Strong multitasking and communication skills
• Experience in discussing, recommending, and selling banking products
• Proven sales performance
• Knowledge of bank operations and policies

Benefits

Eligible employees working 20+ hours/week receive benefits such as medical, dental, vision, life insurance, disability, 401(k), paid vacation, sick days, holidays, and possibly pension or stock options, depending on the division. For detailed benefits, visit our Benefits site.

Truist is an Equal Opportunity Employer and a Drug-Free Workplace. We do not discriminate based on race, gender, age, religion, or other protected classes.