Relationship Banker: Growth, Certification & Impact

Associated Bank - Corp; Rockford (IL); On-site; USD 23,000 - 40,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off for volunteering

Colleague Resource Groups

Competitive salaries with development

Well-being programs and incentives

Parental leave

Employee stock purchase plan

Military benefits

Personal banking, loans, investments &

Job summary

Associated Bank is seeking a Relationship Banker in Rockford, IL. You will process transactions, assist customers with financial needs, and introduce solutions that help customers achieve their goals. This role offers hands-on experience, banking certification opportunities, and advancement within the organization.

The position includes compliance with regulatory requirements and a focus on customer service. Growth and development are supported through training and mentorship.

Qualifications

• High school diploma or equivalent
• Up to 2 years of customer-facing sales or service experience
• Experience in banking, financial services, or retail sales is preferred

Responsibilities

• Deliver outstanding customer service by processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers' financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Participate in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.

Skills

Customer service

Sales experience

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Relationship Banker in Rockford, IL. You will process transactions, assist customers with financial needs, and introduce solutions that help customers achieve their goals. This role offers hands-on experience, banking certification opportunities, and advancement within the organization.

The position includes compliance with regulatory requirements and a focus on customer service. Growth and development are supported through training and mentorship.