Relationship Banker: Grow Trust & Digital Banking Solutions

U.S. Bank; Lancaster (CA); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker who will build trusted relationships with customers by understanding their financial goals, explaining deposit and loan options, and guiding them to suitable financial solutions. You will open accounts, process transactions, and collaborate with branch teams to serve clients effectively.

This role emphasizes digital literacy, proactive outreach, and compliance, including NMLS registration and background checks as part of the employment process.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and self-service technologies.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Communication

Customer service

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker who will build trusted relationships with customers by understanding their financial goals, explaining deposit and loan options, and guiding them to suitable financial solutions. You will open accounts, process transactions, and collaborate with branch teams to serve clients effectively.

This role emphasizes digital literacy, proactive outreach, and compliance, including NMLS registration and background checks as part of the employment process.