Relationship Banker: Client Growth & Service Pro

M&T Bank Corporation; Plainville (CT); On-site; USD 30,000 - 51,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Volunteer time off

Job summary

M&T Bank Corporation is seeking a Branch Relationship Banker in Plainville, CT to identify customers' needs through retail sales processes and provide proactive basic sales solutions. The role emphasizes branch customer experience through lobby management, servicing and sales interactions for retail and business clients.

The candidate will engage in relationship management, lead generation, and outbound outreach to educate clients on value-added products and services, while maintaining

Qualifications

• High school diploma or GED with 2 years proven retail sales, call center, customer service and/or telesales experience.
• Strong verbal communication and interpersonal skills.
• Proven ability to demonstrate exceptional customer service.
• Associates degree and Notary public license preferred.

Responsibilities

• Play key role in Relationship Management and Sales Process for bank customers.
• Identify financial needs and present product/service options with internal partners.
• Proactively reach out to clients via email or phone to educate on value-added products.
• Onboard new customers and schedule follow-up appointments.

Skills

Retail sales

Customer service

Telesales

Verbal communication

Time management

Education

Associates degree

Notary public license

Job description

M&T Bank Corporation is seeking a Branch Relationship Banker in Plainville, CT to identify customers' needs through retail sales processes and provide proactive basic sales solutions. The role emphasizes branch customer experience through lobby management, servicing and sales interactions for retail and business clients.

The candidate will engage in relationship management, lead generation, and outbound outreach to educate clients on value-added products and services, while maintaining